Heart rate monitor has worked fine for 2 weeks until this morning. Works fine during workout but will no longer work on demand in glances. Last night while sitting on the couch I was able to check my heart rate fine but this morning after I got back from a run I was no longer able to check it. The HR app in glances just says measuring until it times out then says try again. I have done a hard reset and a restore still nothing. I was able to go in to the workout app and choose outdoor run and it monitors my heart fine. When I go back to the HR app nothing.
I have called Apple today and was told this was being escalated to engineering and I would hear back Friday afternoon on a solution.
I wear the watch tight enough, don't have tattoos on my arm, and have tried my other arm.
Anyone with this same issue?
I have called Apple today and was told this was being escalated to engineering and I would hear back Friday afternoon on a solution.
I wear the watch tight enough, don't have tattoos on my arm, and have tried my other arm.
Anyone with this same issue?