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drummingcraig

macrumors 6502a
Original poster
Sep 19, 2007
617
10
"Armpit of the South"
Hi there,

I am trying to help my friend get her 2nd gen nano back online. Here's the backstory:

She hooked it up to her PC (running XP and iTunes 7.5) and had spent a couple hours adding and removing music. While she was deleting some music she got an error message which read something to the extent of: "Error-iPod not recognized; please restore your iPod".

She clicked the "restore button" and then got this message:

"Error-Firmware file not found.

Meanwhile the iPod itself displays "Do Not Disconnect".

So far she has restarted the computer, re-installed iTunes and reset the iPod.

I tired talking her through a forced update (downloaded the most recent update package from Apple and tried the "Shift+Restore" trick, but that hit the same barrier.

Anyone out there got any ideas??

Cheers,

Craig
 
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