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phantomEVO

Suspended
Original poster
Nov 5, 2013
10
0
Hi to all! i have an "impossible to solve" problem on a NEVER OPENED macbook pro 13 a1708 (motherboard 820-00840)

HISTORY OF MACBOOK "a lot of reboot now dead"

REALITY: "softbricked" (boot with no image, but backlight).

solved simply booting from usb and installing macOSX


then a lot of random kernel panic.

i've tried different macos, different ssd, safe mode. no luck

please help.
EtreCheckPro version: 6.6.1 (66021)
Report generated: 2022-07-07 15:50:13
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:14

Performance: Excellent

Problem: Computer is restarting

Major Issues:
Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
Runaway user process - A user process is using a large percentage of your CPU.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.

Hardware Information:
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
MacBook Pro Model: MacBookPro14,1
2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB LPDDR3 2133
BANK 1/DIMM0 - 4 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 543

Video Information:
Intel Iris Plus Graphics 640 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800

Drives:
disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes)
disk1s1 - M***********i (APFS) [APFS Virtual drive] (Shared - 58.10 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 299 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5 (APFS) [APFS Container] (Shared - 15.24 GB used)
disk1s5s1 - M****X (APFS) [APFS Snapshot] (Shared - 15.24 GB used)
disk1s6 - Update (APFS) (Shared - 6 MB used)

Mounted Volumes:
disk1s1 - M***********i [APFS Virtual drive]
250.69 GB (Shared - 58.10 GB used, 176.11 GB available, 174.72 GB free)
APFS
Mount point: /System/Volumes/Data

disk1s2 - Preboot [APFS Preboot]
250.69 GB (Shared - 299 MB used, 174.72 GB free)
APFS
Mount point: /System/Volumes/Preboot

disk1s4 - VM [APFS VM]
250.69 GB (Shared - 1.07 GB used, 174.72 GB free)
APFS
Mount point: /System/Volumes/VM

disk1s5s1 - M****X [APFS Snapshot]
250.69 GB (Shared - 15.24 GB used, 176.11 GB available, 174.72 GB free)
APFS
Mount point: /
Read-only: Yes

disk1s6 - Update
250.69 GB (Shared - 6 MB used, 174.72 GB free)
APFS
Mount point: /System/Volumes/Update

Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: iPhone
Interface bridge0: Thunderbolt Bridge
iCloud Status: one pending file

System Software:
macOS Monterey 12.4 (21F79)
Time since boot: Less than an hour

Notifications:

Slack.app
one notification
WhatsApp.app
2 notifications
EtreCheckPro.app
one notification

Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled

 Antivirus software: Apple

Unsigned Files:
Apps: 2

Old Applications:
5 x86-only apps

System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 215 Apple tasks
[Running] 128 Apple tasks
[Other] One Apple task

System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 220 Apple tasks
[Running] 120 Apple tasks

Launch Daemons:
[Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-06-27)

User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-06-22)
[Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-06-22)

User Login Items:
[Not Loaded] FlycutHelper (App Store - installed 2022-06-22)
Modern Login Item
/Applications/Flycut.app/Contents/Library/LoginItems/FlycutHelper.app

[Not Loaded] Slack Login Helper (App Store - installed 2022-06-22)
Modern Login Item
/Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app

[Not Loaded] StartUpHelper (Spotify - installed 2022-06-22)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

[Not Loaded] WhatsApp Login Helper (App Store - installed 2022-06-22)
Modern Login Item
/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

Backup:
Time Machine Not Configured!

Performance:
System Load: 10.39 (1 min ago) 8.94 (5 min ago) 4.13 (15 min ago)
Nominal I/O usage: 0.20 MB/s
File system: 26.24 seconds
Write speed: 1254 MB/s
Read speed: 2865 MB/s

CPU Usage Snapshot:
Type Overall
System: 9 %
User: 28 %
Idle: 62 %

Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
mds_stores 80.86 % (Apple)
EtreCheckPro 16.26 % (Etresoft, Inc.)
mdworker_shared 10.40 % (Apple)
WindowServer 9.96 % (Apple)
kernel_task 7.12 % (Apple)

Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 618 MB (Etresoft, Inc.)
com.apple.WebKit.WebContent (4) 309 MB (Apple)
kernel_task 267 MB (Apple)
mediaanalysisd 167 MB (Apple)
com.apple.appkit.xpc.openAndSavePanelService (3) 125 MB (Apple)

Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Transmission 751 KB / 44 MB (Digital Ignition LLC)
com.apple.WebKit.Networking 3 MB / 143 KB (Apple)
mDNSResponder 81 KB / 33 KB (Apple)
apsd 8 KB / 18 KB (Apple)
iCloudNotificationAgent 12 KB / 6 KB (Apple)

Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
mds_stores 27 (Apple)
WindowServer 6 (Apple)
Safari 3 (Apple)
analyticsd 1 (Apple)
Transmission 1 (Digital Ignition LLC)

Virtual Memory Information:
Physical RAM: 8 GB

Free RAM: 1.96 GB
Used RAM: 3.05 GB
Cached files: 2.99 GB

Available RAM: 4.95 GB
Swap Used: 0 B

Software Installs (past 60 days):
Install Date Name (Version)
2022-06-07 macOS 12.0.1 (12.0.1)
2022-06-07 Core Services Application Configuration Data 12.0 (120.73)
2022-06-07 MRTConfigData (1.93)
2022-06-07 macOS 12.4 (12.4)
2022-06-08 Endurance (1.1.2)
2022-06-22 OneDrive (22.111.0613)
2022-06-22 Slack (4.27.154)
2022-06-22 Keynote (12.1)
2022-06-22 Numbers (12.1)
2022-06-22 Flycut (1.9.6)
2022-06-22 iMovie (10.3.3)
2022-06-22 Pages (12.1)
2022-06-22 WhatsApp (2.2220.10)
2022-06-27 Zoom (5.11.0.8323)
2022-06-30 XProtectPlistConfigData (2161)
2022-06-30 XProtectPayloads (64)

Diagnostics Information (past 7-30 days):
2022-07-04 19:40:51 Kernel Panic (20 times)
Details:
panic(cpu 0 caller 0xffffff80147d0d53): Kernel trap at 0xffffff8016833
f4d, type 14=page fault, registers:
Panicked task 0xffffff9551694670: 167 threads: pid 0: kernel_task


2022-07-04 18:59:09 Kernel Panic
Details:
{"timestamp":"2022-07-04 18:59:09.00 +0200","
bug_type":"210","os_version":"macOS 12.4
(21F79)","incident_id":"00DF56E3-4D0D-4581-A2E1-0
39B4DD7678B"}
{"macOSProcessedStackshotData":"RGF0ZS9UaW1lOiAgICAgICA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System Profile:
Network Service: Wi-Fi, AirPort, en0
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.5
Boot Volume File System Type: apfs
Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D54353
24C3531324D3332443250462D3039
Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D54353
24C3531324D3332443250462D3039
USB Device: USB30Bus
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Model: MacBookPro14,1, BootROM 451.120.7.0.0, 2 processors, Dual-Core
Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f11
Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640,
Built-In
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x170), Broadcom B
CM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.3)
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial po
rts


2022-07-04 18:26:04 Kernel Panic
Details:
panic(cpu 0 caller 0xffffff801e5d0d53): Kernel trap at 0xffffff8020633
f8a, type 13=general protection, registers:
Panicked task 0xffffff90679e0670: 171 threads: pid 0: kernel_task


2022-07-04 17:59:37 Kernel Panic
Details:
panic(cpu 2 caller 0xffffff8017fd0d53): Kernel trap at 0xffffff801a032
621, type 14=page fault, registers:
Panicked task 0xffffff8bac718060: 15 threads: pid 206: airportd


2022-06-30 20:55:07 signpost_reporter - High CPU Use
Executable: /usr/libexec/signpost_reporter


End of report
 
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