iPod touch Help! (Dust/scractes/dead pixles/uneven BL)

[bennypod]

I have dust under the glass, scratches on the glass, dead pixles and the backlighting is uneven! Should i call Apple care? It bugs me but don't know if it's to much of a hassle. Is it pretty easy to send in and stuff?

 

[TheQuestion]

Totally unacceptable. Take it to an Apple store if you can. Calling might be hassle, but usually if you are firm, they'll ship you a replacement.

 

[bennypod]

It's my 2nd touch and i'm pretty pissed. Thanks for the reply!

 

[bennypod]

I think i'll call them.

 

[bennypod]

I'll keep you updated. If I got a replacment would it be a refurb? Thanks

 

[Ollie1216]

I have dust under the glass, scratches on the glass, dead pixles and the backlighting is uneven! Should i call Apple care? It bugs me but don't know if it's to much of a hassle. Is it pretty easy to send in and stuff?

Sending it in is no problem - stuffing it may take a little more time.