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QueenBee

macrumors newbie
Original poster
Jul 7, 2005
13
0
Wellington, New Zealand
I'm hoping someone can help me solve my problem.

I am running System 9.2 (don't know if that makes any difference, but just thought I'd tell you anyway). I have a Epson C43 series printer. My printer just ran out of colour ink so I replace it, but when I did that, an error message came up and said something about needing internal repair maintenance. There are two lights on the printer in the left hand corner, an on/off and paper. Green and Red lights. There are now flashing alternatively and won't stop.

I did a search on Google and apparently my counter needs to be reset something about the pads needing to be replaced. I don't really want to take to the repair shop if possible, because they will probably charge me more than the printer is worth. Apparently there is a programme that can be downloaded to reset the problem, but it's not compatable with the Mac's. I remember the guy at the ink shop once told me that Epson have these combinations of keys that can be pressed to fix various things, that they don't tell you about. But this guy has gone now and I can't remember what he told me. I have tried holding both keys down together to see what happens, nothing. I have tried turning the printer off, holding the keys down turning it back on and then letting go, either one at a time or both together. Still nothing.

Has anybody had this happen to them, and does anybody know how to fix this problem please.

I was just in the middle of printing something important, and now this has happened!

Cheers, QB
 
Found this explanation at fixyourownprinter.com discussing your C43 model in this discussion

Hope this helps. Woof!

A Service Error where all LED's/Lights are blinking at the same time, is normally a Maintenance Request Error. The maintenance request error is actually a Waste Ink Ink Pad Error and usually your remedy is to replace the Waste Ink Pad/Pads with a new one/ones and then reset the Internal Waste Ink Pad Counter. If you just reset the counter and don't replace the pads, then your printers old pads will eventually overflow and normally start leaking ink out the bottom of your printer. You can see "Exploded Parts Diagrams" of most Epson Ink Jet Printers and can also check on possible parts ordering, by Compass Micro Inc, at http://www.compassmicro.com/parts_select.cfm . Some people actually wash the ink out of the old pads, by holding them under running cold water, then dry them out and simply reinstall them back into their printer. The choice on what to actually do, is yours to make. I would at least recommend getting that Waste Ink Counter reset procedure and performing it first, to make sure your printer will then work...There is an "Epson Stylus C60 Printer Information Page", that also includes the C43 series, that you can view at http://epsonhelp.freehttp.com/C60.html and use as a possible guide. It does have a section on the left side you can click-on, titled WASTE INK PAD SERVICING and also a section titled HOUSING REMOVAL, that will be of some help to you, if you want to try the needed servicing. However, you will still need to go on-line and buy and download the actual Reset Procedure, to clear the actual Service Error Condition....THIS ADDITIONAL INFO MIGHT ALSO BE OF SOME HELP: Tim H 12/10/2003 2:46:24 Subject: Epson Reset Program Download Location. after a long search for a reset program for waste ink, without paying, i found it. goto: http://www.ssclg.com/download/sscserve.exe . please check that your printer is compatible goto: http://www.ssclg.com/epsons.shtml . this program has other features as well...Unfortunatly, that "SSC Service Utility" does not work on all Epson Printers and not on all Operating Systems and sometimes will not even work on actually listed printer models, so you will have to check it out for yourself. Just in case that source does not work: You may actually need to go on-line to try and locate a "SERVICE MANUAL" and also the actual "RESET PROCEDURE", to buy and download for reference in disassembly, troubleshooting and servicing. I have not checked, but you can normally find Service Manuals & Reset Procedures for most Epson Printers, from 2manuals.com, at http://www.2manuals.com/index.php?cPath=2_18 . Most Service Manuals can usually be downloaded for around $10 [ /-]. The reset Procedure is usually available from the same source and is also around $10.00 [ /-]

Woof, Woof - Dawg
pawprint.gif
 
Hi and thanks for that. Yes, I had already checked out the fixyourownprinter website, that .exe is for PC's only. I had tried those other links as well. Does anybody have the Reset Procedure?

Regards, QB
 
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