iPod Help for a friend - iPod no worky after Windows Reinstall

[dmbfloydian]

I'll just copy and paste what he told me over IM:

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i was reformating for windows
and when I went to do the ipod updater I choose update instead of restore
now when I plug it into USB windows says the usb device malfunctions and the ipod dosn;t turn on
well it shows the apple symbol and then a dock connector symbol and then shuts off
I can;t do anything with it now
I try the restting the system and restarting the system but nothing is working
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Any help would be greatly appreciated! I don't have an iPod myself (yet), so I am not familiar with them - especially on Windows.

Thanks again!

 

[mad jew]

Has your friend got the iPod software? Did your friend erase the iPod too because it sounds like your friend is getting the icon that says you have to plug the iPod back into the wall (adaptor).

 

[freeny]

The key word in your post is "Windows". Nuff said.