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Help! How to stop a recurring kernel panic?

N

neilbey

macrumors newbie
Original poster
Mar 6, 2013
3
0
Hello everyone. I'm hoping that someone can help me diagnose a kernel panic. My system has been crashing for a couple of months now. It will run just fine, but when I leave it alone for any length of time it always crashes. When I return to iMac it asks me to login and when I do I get a message stating that my computer restarted because of a problem. Can anyone help me diagnose? The panic.log file is below. Thank you!!!!

-------------------------------------------

Mon Mar 4 19:59:22 2013
panic(cpu 1 caller 0xffffff80130b7bd5): Kernel trap at 0xffffff7f9cd56841, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff7f9cd56841, CR3: 0x0000000015a60000, CR4: 0x0000000000000660
RAX: 0x0000000000000440, RBX: 0x0000000000000080, RCX: 0xffffff801364e120, RDX: 0xffffff802d70e800
RSP: 0xffffff8174273788, RBP: 0xffffff8174273810, RSI: 0x0000000001000001, RDI: 0xffffff802e566c00
R8: 0xffffff802d4af580, R9: 0xffffff8174273960, R10: 0xffffff8013665570, R11: 0x0000000000000000
R12: 0xffffff802d70e800, R13: 0xffffff802d70e800, R14: 0xffffff802e566c00, R15: 0x0000000000000001
RFL: 0x0000000000010246, RIP: 0xffffff7f9cd56841, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff7f9cd56841, Error code: 0x0000000000000010, Fault CPU: 0x1


Backtrace (CPU 1), Frame : Return Address
0xffffff8174273420 : 0xffffff801301d626
0xffffff8174273490 : 0xffffff80130b7bd5
0xffffff8174273660 : 0xffffff80130ce4ed
0xffffff8174273680 : 0xffffff7f9cd56841
0xffffff8174273810 : 0xffffff801344c9de
0xffffff81742738c0 : 0xffffff801344d60a
0xffffff81742738e0 : 0xffffff7f937f0cc8
0xffffff81742739a0 : 0xffffff7f93805602
0xffffff8174273a60 : 0xffffff7f9380a62f
0xffffff8174273a90 : 0xffffff7f93814bf0
0xffffff8174273b10 : 0xffffff7f937f6e41
0xffffff8174273b80 : 0xffffff7f937f6dc7
0xffffff8174273bd0 : 0xffffff7f93d3f67b
0xffffff8174273d40 : 0xffffff7f937eb978
0xffffff8174273e10 : 0xffffff7f939412a6
0xffffff8174273eb0 : 0xffffff7f93941e94
0xffffff8174273ed0 : 0xffffff7f93942141
0xffffff8174273ef0 : 0xffffff80134472a8
0xffffff8174273f30 : 0xffffff8013445daa
0xffffff8174273f80 : 0xffffff8013445ed9
0xffffff8174273fb0 : 0xffffff80130b26b7
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.4)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffffff 7f937e8000->0xffffff7f9383efff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f93650000
com.apple.driver.AppleUSBOHCI(5.2.5)[1C94C4BC-B05C-36D4-B1A2-B0BE04A5C620]@0xff ffff7f9393e000->0xffffff7f9394afff
dependency: com.apple.iokit.IOUSBFamily(5.4.0)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffff ff7f937e8000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f93650000
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport(4.0.9f33)[867D6939-4D49 -3149-A1A5-380C236C8D12]@0xffffff7f93d3b000->0xffffff7f93d61fff
dependency: com.apple.iokit.IOUSBFamily(5.4.0)[C3094550-7F58-3933-A4F7-CD33AE83F8B9]@0xffff ff7f937e8000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f93aec000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f93650000


BSD process name corresponding to current thread: kernel_task


Mac OS version:
12C60


Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000012e00000
Kernel text base: 0xffffff8013000000
System model name: iMac10,1 (Mac-F2268DC8)


System uptime in nanoseconds: 23889608621986
last loaded kext at 1366252224657: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f94fed000, size 229376)
last unloaded kext at 271586468150: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f94f03000, size 8192)
loaded kexts:
com.Symantec.kext.SAVAPComm 12.1
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.ATIRadeonX2000 8.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.kext.AMD4600Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
 
Thanks!

I just uninstalled Symantec so we'll see what happens. Do you recommend using a virus scan program on a Mac?
 
neilbey said:
I just uninstalled Symantec so we'll see what happens. Do you recommend using a virus scan program on a Mac?
Click to expand...
Macs are not immune to malware, but no true viruses exist in the wild that can run on Mac OS X, and there never have been any since it was released over 10 years ago. The only malware in the wild that can affect Mac OS X is a handful of trojans, which can be easily avoided by practicing safe computing (see below).

3rd party antivirus apps are not necessary to keep a Mac malware-free, as long as a user practices safe computing, as described in the following link.

Read the What security steps should I take? section of the Mac Virus/Malware FAQ for tips on practicing safe computing.
 
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