iPhone 12 mini Help!! iPhone 12 Mini screen unresponsive after every few days

[d5aqoëp]

My wife’s iPhone 12 Mini’s screen becomes unresponsive after few days. A hard reboot is needed to get it up and running again. I took it to Apple service Center and they said nothing wrong with the device. So I did a DFU restore of iOS 14.4 but it again got unresponsive today (after 3 days)

What to do?

 

[LFC2020]

My wife’s iPhone 12 Mini’s screen becomes unresponsive after few days. A hard reboot is needed to get it up and running again. I took it to Apple service Center and they said nothing wrong with the device. So I did a DFU restore of iOS 14.4 but it again got unresponsive today (after 3 days)

What to do?

Call up apple or go to a apple store tell them this is the second time it's happened and demand (nicely) a replacement phone.

 

[ericwn]

Document what has been done and film the issue as well. Always good to have stuff on file just in case.

 

[DevinNj]

Yup, definitely contact Apple and as stated above, videos of it happening can help for the times when Apple says "we couldn't find a problem"