Help: iTunes won't recognize device

[bballcat03]

Just like the title says, iTunes won't recognize my iPhone 5 or my iPad Mini when plugged in, but they both are connected as both start charging.

I've already deleted and re-installed iTunes.

What can I do?
Thanks

 

[compg318]

Just had this happen to me today. Try these steps if you're running a Windows machine.

https://discussions.apple.com/message/24767994#24767994