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air23cary

macrumors member
Original poster
Oct 10, 2004
53
0
on my pc (i hate those two letters) i messed up something and now i cannot hook up my iphone to itunes. the computer recognizes the phone via usb, but when i open up itunes this is the message i get:

"this iphone cannot be used because the required software is not installed. run the itunes installer to remove itunes, then install itunes again".

i did some good damage to my computer but i have tried everything to fix this problem. uninstall/reinstalls, registry edits, windows utility cleaner, etc., and still, after three days, no luck. i am this close to reformatting my computer. is there hope? if anyone can help me out, i would be really grateful.

thanks for reading!
 
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