iPod touch Help! Movies/music stuck in Other memory

[donnellyalan]

I am having problems with my i touch. I had a load of movies and music on my i touch and before i went away last week i ran an update on my i touch/i tunes. However when i next looked at my i touch after this all my movies and songs were not appearing in my i touch. When i go into i tunes i can see that all my music and movies are stored in 'other' memory in terms of the capacity. However i cannot access the movies/music in here, and there is nothing appearing on my i touch.
Can anyone help?

 

[biikman]

I am having problems with my i touch. I had a load of movies and music on my i touch and before i went away last week i ran an update on my i touch/i tunes. However when i next looked at my i touch after this all my movies and songs were not appearing in my i touch. When i go into i tunes i can see that all my music and movies are stored in 'other' memory in terms of the capacity. However i cannot access the movies/music in here, and there is nothing appearing on my i touch.
Can anyone help?

unfortunately the only fix I've ever seen posted that works is to restore the ipod, which is what I had to do when I had the same issue.

 

[Night Spring]

unfortunately the only fix I've ever seen posted that works is to restore the ipod, which is what I had to do when I had the same issue.

Did you try a reset before you did the restore?

To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo.