HELP! my alt key is stuck, pressed, but not (Not physically)

[felipemuller]

I have a macbook pro 13 (mid 2012)
my alt key is stuck, pressed, but not.
When I type, symbols appear instead of letters, as if pressed.

The mac already connects directly to selecting discs, as if pressing alt.

 

[Apple_Robert]

Have to you tried turning the Mac off and then gently sliding your finger across the key back and forth and at different angles? That might help release the key. Its a long shot but, that is what came to mind.

 

[felipemuller]

Have to you tried turning the Mac off and then gently sliding your finger across the key back and forth and at different angles? That might help release the key. Its a long shot but, that is what came to mind.

the key is released perfectly.
but the mac identifies it as if it were pressed.
I already restarted.
I already formatted.

 

[Apple_Robert]

the key is released perfectly.
but the mac identifies it as if it were pressed.
I already restarted.
I already formatted.

Sorry about that. I misunderstood your OP.

 

[DeltaMac]

You have 2 alt/option keys.
Can you tell which one is stuck?

 

[felipemuller]

Você tem 2 teclas alt / opção.
Você pode dizer qual está travado?

as chaves não estão fisicamente travadas. Eles estão soltos. Mas o macbook o reconhece como se tivesse sido pressionado.

 

[DeltaMac]

Did you try forceful tapping of each Option/Alt key?
Sometimes that will release the key.
Be sure to try both Alt keys.
Try gently cleaning under the keys.

If you can't get that Alt key to release properly, then you will need to replace the keyboard. That usually means replacing the top case, although you might find a replacement keyboard on eBay, or other sales sites.

(Amazing! I have been doing this for almost 20 years. First time I have ever been translated into Portuguese! That makes me feel good! I hope I will be able to help you. )

 

[felipemuller]

Sorted out! I bought a new keyboard for the open market and made the exchange at home.