HELP!!! My MacBook can't see my battery!

lmalave

lmalave

macrumors 68000
See attached pic. So either my battery died, or my MacBook for some reason isn't drawing power from the battery anymore. I'm hoping it's just the battery, which can be easily replaced.

I already tried taking out my battery and putting it back in a couple of times. Has anybody else seen this issue? Anyway, I'm taking it to the Genius Bar tomorrow, and hopefully it'll just be a matter of getting a new battery...
 

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mad jew said:
How incredibly uncool. Try resetting your PMU, if only so you can tell the technicians that you've already tried that. :)
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It didn't work - but thanks for the tip!! It's one less thing for the Geniuses to ask about or try, so hopefully it will expedite the process...
 
Yeah, that's the idea. I didn't think it'd help but it's one less excuse for them to turn you away. Good luck with them. :)
 
psychofreak said:
Are you sure that you know how to put a battery back in, e.g. have you done it before?
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Yes. I don't take the battery out very often, but I have a few times. When I upgraded the RAM when I first bought my computer, for example.

I'm thinking more and more that it's just the battery. When I press the button on the battery to check the power, I don't get a single LED. But I don't think the battery could possibly have run out of power - it was in sleep mode for 2 days but definitely had juice left...
 
Yup turning the battery in with apple would be good....don't want a lemon battery on your hands:eek:



Bless
 
mad jew said:
How incredibly uncool.
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Oh yeah, and can I mention that the combination of dead battery and ez-disconnect MagSafe power connector is just **AWESOME** :mad:
 
I had that message once, and it was because i started to put my computer to sleep (closed the lid) and immediately re-opened it.

unplugging and plugging in the power cord worked...sadly, sounds like your issue is more exreme.:(
 
Check out the MB support page on Apple's support site to see if its a recall. If not then call Apple and tell them that you have a defective battery (they'll run you through resetting your PRAM/PMU before they declare it defective... I always do it first, just to tell them I've done this or that...) My MBP battery did the same thing and it was one that was on the recall list. What was sad about it, is that that battery was a replacement for a previous defective battery...

Hope this helps... :)

Avenger23
 
I had this same problem with mine, it started not recognizing the battery right before i sent it in for rss.
i've had it back a couple days now and everything seems to be fine so far....
 
rockinrocker said:
I had this same problem with mine, it started not recognizing the battery right before i sent it in for rss.
i've had it back a couple days now and everything seems to be fine so far....
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I went to the Genius Bar and got my battery replaced. All is well now...
 
lmalave said:
I went to the Genius Bar and got my battery replaced. All is well now...
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Glad to hear that it's fixed. My wife's MacBook had the same icon (no battery) problem. The power cord had gotten nicked (my dog perhaps...) and had shorted out. When the power cord was pulled the battery reappeared. Of course a new cord was needed....
 
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