HELP restart message

[tsmacman]

I keep getting a message form my computer telling me to force restart, the screen dims and the message comes up prohibiting me from doing anything else. This has happened 4 times in the last 3 days, specifically when turning off bluetooth. HAS anyone else had this problem and does anyone know what is causing it.(on the early 2010 macbook white unibody)

 

[aaps59]

Its called a Kernel Panic, no way to tell you what is causing it for you, could be caused by several different things. Could be a logic/motherboard issue...

 

[msjones]

Have you recently installed any new memory or software?

 

[eljanitor]

If its under warranty you can take it to a service center, (just back up all your data first if you can). As long as its not anything you added to the computer Applecare will most likely take care of it for you.

Otherwise it could be anything including software.

 

[tsmacman]

I recently upgraded the ram from 2gb to 4 gb through crucial, and also recently installed cs5 master collection.

 

[eljanitor]

I recently upgraded the ram from 2gb to 4 gb through crucial, and also recently installed cs5 master collection.

It's so hard to tell without physically being able to diagnose the computer. However all the information helps, so as you said you recently upgraded the RAM, and it freezes and kernel panics every time you turn off the blue tooth. There are several diagnostic software tools that you can purchase to diagnose RAM assuming that it catches the problem to see if its faulty or failing. Then threes just replacing the chips with the originals that you took out.

So you can do a simple RAM re-seat, and or test and replace to see if its the RAM as this usually works for most faulty RAM. On MacBooks it's not that hard to just not have it seated properly in the slot because of the way it goes in.

Some programs like Tech Tool have a memory test tool that works pretty good and it puts the RAM through its paces to see if it may be acting up.

Did you ground yourself with an anti-staic wristband when you swapped your RAM? ESD messes all kinds of hardware up even when doing something as simple as installing RAM. Also does it only do it after the machine has been on for awhile?

I also don't know what the policy is if the Apple store repair centers see any third party hardware ( aftermarket RAM, Hard drives etc...) in a computer may be anymore. They used to refuse to honor your Applecare for that session and send you away unless you were willing to pay for diagnostics etc. However there's always (private) Authorized Apple Service repair places that you can take it to as well (assuming the Applecare hasn't expired) that may diagnose it and waive the diagnostic fees if they discover that its NOT THE RAM THAT THE UNIT CAME WITH!!!!! That varies from private shop to shop, and every place reserves the right to say no to honor your third party RAM, or other hardware.

If it's a hacked copy of CS5 that's causing the issue, or a bad install then bad news is nobody does software diagnostics and repair for free. At the Genius BAR or in any Apple store its a given. Unless you just want them to wipe the drive and reinstall your OS.

The good news is any good technician who knows what they are doing and what to look for can diagnose a kernel panic quickly and accurately so even if you have to pay a small diagnostic fee, its only a small reasonable fee.

Good luck I hope you found some of this to be useful information. let me know how it goes, or if you have any questions.

 

[tsmacman]

It's so hard to tell without physically being able to diagnose the computer. However all the information helps, so as you said you recently upgraded the RAM, and it freezes and kernel panics every time you turn off the blue tooth. There are several diagnostic software tools that you can purchase to diagnose RAM assuming that it catches the problem to see if its faulty or failing. Then threes just replacing the chips with the originals that you took out.

So you can do a simple RAM re-seat, and or test and replace to see if its the RAM as this usually works for most faulty RAM. On MacBooks it's not that hard to just not have it seated properly in the slot because of the way it goes in.

Some programs like Tech Tool have a memory test tool that works pretty good and it puts the RAM through its paces to see if it may be acting up.

Did you ground yourself with an anti-staic wristband when you swapped your RAM? ESD messes all kinds of hardware up even when doing something as simple as installing RAM. Also does it only do it after the machine has been on for awhile?

I also don't know what the policy is if the Apple store repair centers see any third party hardware ( aftermarket RAM, Hard drives etc...) in a computer may be anymore. They used to refuse to honor your Applecare for that session and send you away unless you were willing to pay for diagnostics etc. However there's always (private) Authorized Apple Service repair places that you can take it to as well (assuming the Applecare hasn't expired) that may diagnose it and waive the diagnostic fees if they discover that its NOT THE RAM THAT THE UNIT CAME WITH!!!!! That varies from private shop to shop, and every place reserves the right to say no to honor your third party RAM, or other hardware.

If it's a hacked copy of CS5 that's causing the issue, or a bad install then bad news is nobody does software diagnostics and repair for free. At the Genius BAR or in any Apple store its a given. Unless you just want them to wipe the drive and reinstall your OS.

The good news is any good technician who knows what they are doing and what to look for can diagnose a kernel panic quickly and accurately so even if you have to pay a small diagnostic fee, its only a small reasonable fee.

Good luck I hope you found some of this to be useful information. let me know how it goes, or if you have any questions.

I have Best Buy black tie protection on it so that is where i would be taking it, although i did not use a static free wrist band i worked on a static free workspace and made sure i was free of static electricity by touching some metal as advised. Also the CS5 was downloaded straight from the adobe website. If it isn't the adobe, then is it most likely hardware related. Also before installing the new ram i called best buy, and they told me that purchasing ram from an outside source and installing it myself would have no effect on my warranty.

 

[ECUpirate44]

Its called a Kernel Panic, no way to tell you what is causing it for you, could be caused by several different things. Could be a logic/motherboard issue...

Not true at all. OP, Post the panic log and we can tell you what happened.

 

[tsmacman]

Process: Safari [181]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86 (Native)
Parent Process: launchd [109]

Date/Time: 2011-02-21 20:58:44.724 -0500
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000027505000
Crashed Thread: 19

Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x967670fa mach_msg_trap + 10
1 libSystem.B.dylib 0x96767867 mach_msg + 68
2 com.apple.CoreFoundation 0x924bc37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924bb464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924bb291 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x94c13004 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x94c12dbb ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x94c12c40 BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x90d8378d _DPSNextEvent + 847
9 com.apple.AppKit 0x90d82fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.Safari 0x0001691a 0x1000 + 88346
11 com.apple.AppKit 0x90d45247 -[NSApplication run] + 821
12 com.apple.AppKit 0x90d3d2d9 NSApplicationMain + 574
13 com.apple.Safari 0x0000ae99 0x1000 + 40601

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9678d982 kevent + 10
1 libSystem.B.dylib 0x9678e09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9678d559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9678d2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9678cd81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9678cbc6 start_wqthread + 30

Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x967950a6 __semwait_signal + 10
1 libSystem.B.dylib 0x96794d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x967969f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.WebCore 0x96d90fca WebCore::IconDatabase::syncThreadMainLoop() + 266
4 com.apple.WebCore 0x96d8d2bc WebCore::IconDatabase::iconDatabaseSyncThread() + 188
5 libSystem.B.dylib 0x9679485d _pthread_start + 345
6 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x967950a6 __semwait_signal + 10
1 libSystem.B.dylib 0x96794d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x967969f8 pthread_cond_wait$UNIX2003 + 73
3 libcooliris.dylib 0x12f32f48 0x12f00000 + 208712
4 libcooliris.dylib 0x12f96257 CoolirisIsPrivilegedURL + 383555
5 libcooliris.dylib 0x13072744 CoolirisIsPrivilegedURL + 1285936
6 libSystem.B.dylib 0x9679485d _pthread_start + 345
7 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x967670fa mach_msg_trap + 10
1 libSystem.B.dylib 0x96767867 mach_msg + 68
2 com.apple.CoreFoundation 0x924bc37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924bb464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924c13a4 CFRunLoopRun + 84
5 libcooliris.dylib 0x13134064 CoolirisIsPrivilegedURL + 2078800
6 libSystem.B.dylib 0x9679485d _pthread_start + 345
7 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x967670fa mach_msg_trap + 10
1 libSystem.B.dylib 0x96767867 mach_msg + 68
2 com.apple.CoreFoundation 0x924bc37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924bb464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924bb291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f525 0x1000 + 189733
6 com.apple.Safari 0x0002f26e 0x1000 + 189038
7 com.apple.Safari 0x0002f207 0x1000 + 188935
8 libSystem.B.dylib 0x9679485d _pthread_start + 345
9 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x967670fa mach_msg_trap + 10
1 libSystem.B.dylib 0x96767867 mach_msg + 68
2 com.apple.CoreFoundation 0x924bc37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924bb464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924bb291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x93bb57d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x93b7cbf0 -[NSThread main] + 45
7 com.apple.Foundation 0x93b7cba0 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x9679485d _pthread_start + 345
9 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x967860c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x924fbc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x9679485d _pthread_start + 345
3 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x967950a6 __semwait_signal + 10
1 libSystem.B.dylib 0x96794d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x967969f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x9388f611 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
4 libSystem.B.dylib 0x9679485d _pthread_start + 345
5 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 9: Safari: SnapshotStore
0 libSystem.B.dylib 0x967950a6 __semwait_signal + 10
1 libSystem.B.dylib 0x96794d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x967969f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x9388f611 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
4 com.apple.Safari 0x0004543b 0x1000 + 279611
5 com.apple.Safari 0x0004538b 0x1000 + 279435
6 libSystem.B.dylib 0x9679485d _pthread_start + 345
7 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x967950a6 __semwait_signal + 10
1 libSystem.B.dylib 0x96794d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x967969f8 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c887f unregister_ShockwaveFlash + 46383
4 ...dia.FlashPlayer-10.6.plugin 0x1a39cd34 0x1a384000 + 101684
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x967950a6 __semwait_signal + 10
1 libSystem.B.dylib 0x96794d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x967969f8 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c887f unregister_ShockwaveFlash + 46383
4 ...dia.FlashPlayer-10.6.plugin 0x1a39cd34 0x1a384000 + 101684
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x9676715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96794ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x967c3ac8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c8841 unregister_ShockwaveFlash + 46321
4 ...dia.FlashPlayer-10.6.plugin 0x1a6b8822 0x1a384000 + 3360802
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 13:
0 libSystem.B.dylib 0x9676715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96794ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x967c3ac8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c8841 unregister_ShockwaveFlash + 46321
4 ...dia.FlashPlayer-10.6.plugin 0x1a6b8822 0x1a384000 + 3360802
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 14:
0 libSystem.B.dylib 0x9676715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96794ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x967c3ac8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c8841 unregister_ShockwaveFlash + 46321
4 ...dia.FlashPlayer-10.6.plugin 0x1a56648f 0x1a384000 + 1975439
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 15:
0 libSystem.B.dylib 0x9676715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96794ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x967c3ac8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c8841 unregister_ShockwaveFlash + 46321
4 ...dia.FlashPlayer-10.6.plugin 0x1a6b8822 0x1a384000 + 3360802
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 16:
0 libSystem.B.dylib 0x967950a6 __semwait_signal + 10
1 libSystem.B.dylib 0x96794d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x967969f8 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c887f unregister_ShockwaveFlash + 46383
4 ...dia.FlashPlayer-10.6.plugin 0x1a47dc64 0x1a384000 + 1023076
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 17:
0 libSystem.B.dylib 0x9676715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96794ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x967c3ac8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c8841 unregister_ShockwaveFlash + 46321
4 ...dia.FlashPlayer-10.6.plugin 0x1a6b8822 0x1a384000 + 3360802
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 18:
0 libSystem.B.dylib 0x9676715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96794ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x967c3ac8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1a7c8841 unregister_ShockwaveFlash + 46321
4 ...dia.FlashPlayer-10.6.plugin 0x1a6b8822 0x1a384000 + 3360802
5 ...dia.FlashPlayer-10.6.plugin 0x1a7c897e unregister_ShockwaveFlash + 46638
6 ...dia.FlashPlayer-10.6.plugin 0x1a7c8ab5 unregister_ShockwaveFlash + 46949
7 libSystem.B.dylib 0x9679485d _pthread_start + 345
8 libSystem.B.dylib 0x967946e2 thread_start + 34

Thread 19 Crashed:
0 libSystem.B.dylib 0xffff0bed __memcpy + 1101
1 com.apple.CoreMedia 0x904593ff FigBlockBufferCopyDataBytes + 192
2 com.apple.MediaToolbox 0x9261385d crabsIncrementalReadCallback + 839
3 com.apple.MediaToolbox 0x926806b2 FigCFHTTPReadResponse + 1943
4 com.apple.CoreFoundation 0x925488b3 _signalEventSync + 99
5 com.apple.CoreFoundation 0x9254929e _cfstream_solo_signalEventSync + 126
6 com.apple.CoreFoundation 0x92548568 _CFStreamSignalEvent + 792
7 com.apple.CoreFoundation 0x925491e7 CFReadStreamSignalEvent + 39
8 com.apple.CFNetwork 0x901e8e7f HTTPReadStream::streamEvent(unsigned long) + 169
9 com.apple.CoreFoundation 0x925488b3 _signalEventSync + 99
10 com.apple.CoreFoundation 0x9254929e _cfstream_solo_signalEventSync + 126
11 com.apple.CoreFoundation 0x924be4cb __CFRunLoopDoSources0 + 1563

 

[tsmacman]

there is more but it wouldnt fit


here is another log

Process: mobilemesyncclient [778]
Path: /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/Resources/mobilemesyncclient
Identifier: mobilemesyncclient
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [99]

Date/Time: 2011-02-14 17:47:15.928 -0500
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6

Interval Since Last Report: 419286 sec
Crashes Since Last Report: 10
Per-App Crashes Since Last Report: 1
Anonymous UUID: 1E7E6E88-D438-4696-90A6-A1D2FFB8D502

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000015
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority

Application Specific Information:
objc_msgSend() selector name: release


Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8403a2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8403a94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81098932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81097dbf CFRunLoopRunSpecific + 575
4 mobilemesyncclient 0x000000010000b2dc 0x100000000 + 45788
5 mobilemesyncclient 0x0000000100005a2f 0x100000000 + 23087
6 mobilemesyncclient 0x0000000100001ce0 0x100000000 + 7392

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8405316a kevent + 10
1 libSystem.B.dylib 0x00007fff8405503d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff84054d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8405483e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff84054168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff84054005 start_wqthread + 13

Thread 2:
0 libSystem.B.dylib 0x00007fff84053f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8405439c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff84054005 start_wqthread + 13

Thread 3: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff8407de92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff810ba498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff84073536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff840733e9 thread_start + 13

Thread 4 Crashed: Dispatch queue: com.apple.root.default-priority
0 libobjc.A.dylib 0x00007fff819f811c objc_msgSend + 40
1 com.apple.CoreFoundation 0x00007fff810811e6 _CFAutoreleasePoolPop + 230
2 com.apple.Foundation 0x00007fff85b33f17 -[__NSOperationInternal start] + 988
3 com.apple.Foundation 0x00007fff85c12beb __doStart2 + 97
4 libSystem.B.dylib 0x00007fff840762c4 _dispatch_call_block_and_release + 15
5 libSystem.B.dylib 0x00007fff84054831 _dispatch_worker_thread2 + 239
6 libSystem.B.dylib 0x00007fff84054168 _pthread_wqthread + 353
7 libSystem.B.dylib 0x00007fff84054005 start_wqthread + 13

Thread 5:
0 libSystem.B.dylib 0x00007fff84074fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff84078de1 _pthread_cond_wait + 1286
2 com.apple.Foundation 0x00007fff85b435bb -[__NSOperationInternal waitUntilFinished] + 56
3 com.apple.Foundation 0x00007fff85b43569 -[NSOperation waitUntilFinished] + 48
4 com.apple.Foundation 0x00007fff85c12f8a -[NSOperationQueue addOperations:waitUntilFinished:] + 182
5 mobilemesyncclient 0x000000010000be2a 0x100000000 + 48682
6 com.apple.Foundation 0x00007fff85b0b0a5 __NSThread__main__ + 1429
7 libSystem.B.dylib 0x00007fff84073536 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff840733e9 thread_start + 13

Thread 6:
0 libSystem.B.dylib 0x00007fff84053ff8 start_wqthread + 0

Thread 7:
0 libSystem.B.dylib 0x00007fff84053ff8 start_wqthread + 0

Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000400 rbx: 0x0000000100641ca0 rcx: 0x00007fff70811630 rdx: 0x0000000000006acb
rdi: 0x0000000100641ca0 rsi: 0x00007fff82aaad90 rbp: 0x0000000102a5ed70 rsp: 0x0000000102a5ed38
r8: 0x0000000000000000 r9: 0x00000001006acba0 r10: 0x0000000000000001 r11: 0x0000000000000005
r12: 0x00000001008c2600 r13: 0x00000001008c2600 r14: 0x00007fff702453c0 r15: 0x0000000000000000
rip: 0x00007fff819f811c rfl: 0x0000000000010206 cr2: 0x0000000000000015

 

[tsmacman]

anyone have any ideas as to what this is?

 

[tsmacman]

went to best buy today and they told me to backup and then re-install os, any input on whether or not that is a good idea