Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

jcf20010

macrumors newbie
Original poster
Aug 14, 2010
28
3
I just got a new iPad Mini iOS 18.3.2 and I'm having trouble setting up mail accounts using the stock Apple mail app.
I have the following four existing mail accounts I'm trying to setup in the mail app: Google, Yahoo, Hotmail and Apple.

Google mail and Yahoo mail I got set up and working easily.

I'm having problems setting up my Apple mail and Hotmail accounts.

Setting up the Hotmail account I'm using smpt.office.365.com as the out going server and I get a message saying it cannot be verified. I selected the Exchange option for setting up this up.

For the Apple mail account I have no idea what to do and what I have tried I haven't been able to get any thing to work.
My Apple email address is **********@me.com. I tried looking at the Apple websites and they are all very confusing.

Any suggestions on what to do to get Hotmail and Apple mail accounts working?

Thanks.

---
Moderator Note:

Email address blanked out for privacy.
 
Last edited by a moderator:
I just got a new iPad Mini iOS 18.3.2 and I'm having trouble setting up mail accounts using the stock Apple mail app.
I have the following four existing mail accounts I'm trying to setup in the mail app: Google, Yahoo, Hotmail and Apple.

Google mail and Yahoo mail I got set up and working easily.

I'm having problems setting up my Apple mail and Hotmail accounts.

Setting up the Hotmail account I'm using smpt.office.365.com as the out going server and I get a message saying it cannot be verified. I selected the Exchange option for setting up this up.

For the Apple mail account I have no idea what to do and what I have tried I haven't been able to get any thing to work.
My Apple email address is **********@me.com. I tried looking at the Apple websites and they are all very confusing.

Any suggestions on what to do to get Hotmail and Apple mail accounts working?

Thanks.

---
Moderator Note:

Email address blanked out for privacy.
Here are the instructions for setting up your hotmail address, from Microsoft Copilot:

1. Go to **Settings** on your iPad.
2. Scroll down and tap **Mail**.
3. Select **Mail Accounts** and then **Add Account**.
4. Choose **Outlook** (since Hotmail is now under Microsoft Outlook).
5. Enter your Hotmail email address and password.
6. Follow the prompts to complete the setup.
 
I just got a new iPad Mini iOS 18.3.2 and I'm having trouble setting up mail accounts using the stock Apple mail app.
I have the following four existing mail accounts I'm trying to setup in the mail app: Google, Yahoo, Hotmail and Apple.

Google mail and Yahoo mail I got set up and working easily.

I'm having problems setting up my Apple mail and Hotmail accounts.

Setting up the Hotmail account I'm using smpt.office.365.com as the out going server and I get a message saying it cannot be verified. I selected the Exchange option for setting up this up.

For the Apple mail account I have no idea what to do and what I have tried I haven't been able to get any thing to work.
My Apple email address is **********@me.com. I tried looking at the Apple websites and they are all very confusing.

Any suggestions on what to do to get Hotmail and Apple mail accounts working?

Thanks.

---
Moderator Note:

Email address blanked out for privacy.
For your Apple account, did you try iCloud as the account type? What happened?
 
For your Apple account, did you try iCloud as the account type? What happened?
Yes I did. It asks me for an iCloud and user name and password. Since I never intentionally used iCloud I don't know what they are. I originally established my Apple email before the iCloud thingy existed. That's why the email address end in @me.com. I see I forgot to include it and it is jcf_m_lists@me.com.
 
Yes I did. It asks me for an iCloud and user name and password. Since I never intentionally used iCloud I don't know what they are. I originally established my Apple email before the iCloud thingy existed. That's why the email address end in @me.com. I see I forgot to include it and it is <address>@me.com.
Try using your me.com address and password (please don’t enter them here), and see what happens. Me.com addresses have been sort of subsumed under iCloud ones, and I suspect it will work for you.
 
Here are the instructions for setting up your hotmail address, from Microsoft Copilot:

1. Go to **Settings** on your iPad.
2. Scroll down and tap **Mail**.
3. Select **Mail Accounts** and then **Add Account**.
4. Choose **Outlook** (since Hotmail is now under Microsoft Outlook).
5. Enter your Hotmail email address and password.
6. Follow the prompts to complete the setup.
It worked this time.
Thanks.
 
Try using your me.com address and password (please don’t enter them here), and see what happens. Me.com addresses have been sort of subsumed under iCloud ones, and I suspect it will work for you.
I tried doing that and when I enter the me.com email address a blank line appears underneath it with the word "required" in grey. I tried entering passwords and none of them work.
What is it asking for?
If it's asking for a password which one my Apple ID password?
 
I tried doing that and when I enter the me.com email address a blank line appears underneath it with the word "required" in grey. I tried entering passwords and none of them work.
What is it asking for?
If it's asking for a password which one my Apple ID password?
It’s looking for the password for your me.com email account.
 
I tried doing that and when I enter the me.com email address a blank line appears underneath it with the word "required" in grey. I tried entering passwords and none of them work.
What is it asking for?
If it's asking for a password which one my Apple ID password?
Sorry, I mis-read your post. If it doesn’t accept the password for your me.com email address, I suppose you could try the password for your Apple account, yes. If that doesn’t work, then I’m out of guesses. ☹️
 
******@me.com is one of the first/old iCloud addresses and to my knowledge equal to ****@icloud.com @me.com is not given out anymore, but still working and valid.
My address is as well both (created 2007) and it works both either address...
Try instead of ***@me.com @icloud.com That should (hopefully) do it...
 
I tried doing that and when I enter the me.com email address a blank line appears underneath it with the word "required" in grey. I tried entering passwords and none of them work.
What is it asking for?
If it's asking for a password which one my Apple ID password?
For your Apple account, did you try iCloud as the account type? What happened

It’s looking for the password for your me.com email account.
Yes that was it and I have it now working. It would be nice if there was prompt so you would know what it was asking for.

Anyway problem solved.

Thanks.
 
******@me.com is one of the first/old iCloud addresses and to my knowledge equal to ****@icloud.com @me.com is not given out anymore, but still working and valid.
My address is as well both (created 2007) and it works both either address...
Try instead of ***@me.com @icloud.com That should (hopefully) do it...
I got it working. Originally I was using my Apple account ID, which is an email address, instead of the Apple e-mail.

As a side note: About a 18 months ago when I setting up a Linux laptop, to replace my old one, I was using Thunderbird and I had to use a device specific password.
Do you know if those are still in play?
I remember the Apple website were you did that would not let me add a device so I used the device specific password for the old Linux laptop.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.