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Help! The screen is out of order!

W

wsx1115

macrumors newbie
Original poster
Sep 8, 2018
2
0
Im using a MacBookPro model. (15-inch, 2017)
2.9 GHz Intel Core i7
16GB 2133 MHz LPDDR3
Intel HD Graphics 630 1536 MB

The screen suddenly became like the attached picture below. Sometimes the image remains and the dark right side of the picture continually blinks. During consultation with the Apple online a/s service, drive erase and os reinstallation were originally Sierra, but we upgraded to Hiciera, but it is. When receiving a/s service, it seems like a graphic problem. Is there any way I can fix it?
Use Adobe Illustration or Programmes as a Premier League program.
please.. help me
 

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Is it still under warranty?
If so, take it to an Apple Store and have them look at it.
 
Have you tried running Diagnostics? Restart, holding Option-d
But, that will probably only show an error with certain kinds of logic board problems, and problems with the display connection may not be reported (even though your can see a problem on the screen)
You could try reseating (or replacing) the display cable. That may not help, but it's maybe worth trying.

And, Fishrrman, as usual, has a good idea. Take it to a "genius". If it is in warranty, Apple can take care of that.
 
Fishrrman said:
Is it still under warranty?
If so, take it to an Apple Store and have them look at it.
Click to expand...

DeltaMac said:
Have you tried running Diagnostics? Restart, holding Option-d
But, that will probably only show an error with certain kinds of logic board problems, and problems with the display connection may not be reported (even though your can see a problem on the screen)
You could try reseating (or replacing) the display cable. That may not help, but it's maybe worth trying.

And, Fishrrman, as usual, has a good idea. Take it to a "genius". If it is in warranty, Apple can take care of that.
Click to expand...

thx. Can you tell me how long the MacBook Pro is under warranty? The warranty for repairs to the main board or to the grephic card.
 
"Can you tell me how long the MacBook Pro is under warranty?"

It should be one year from the date of purchase, unless you bought AppleCare.
 
Fishrrman said:
"Can you tell me how long the MacBook Pro is under warranty?"

It should be one year from the date of purchase, unless you bought AppleCare.
Click to expand...

It will also matter what country, and where bought from. In Europe that sort of issue is usually handled under consumer law warranty too for at least two years if not more, but if it wasn't bought direct from Apple it's a lot trickier as the store it was purchased from is responsible, not Apple.
 
Standard Apple warranty is 12 months from date of purchase, or longer if you purchased AppleCare extended warranty.
You can quickly find out what your warranty status is from Apple on this page, just type in your serial number.
 
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