HELP with iTunes Digital Copies - Not Playing on my Macbook Pro

[TheRat]

I've downloaded 3 digital copies so far and none of them are playing properly. Just a black video, no sound no nothing even in quicktime player but you can select chapters in itunes. Length and file size are what they should be. This is especially frustrating to me because I am using snow leopard and i have a new macbook pro 13inch so i don't see why they shouldn't be working. I have Perian installed if that makes a difference but I haven't uninstalled it yet just in case i don't have to.

Any suggestions or help would be much appreciated!

 

[TheRat]

nobody has any ideas? i find that hard to believe...

 

[TheRat]

bump

 

[cuestakid]

What movies? You should not need to run them via Perian. They should play in iTunes; the files are actually DRM protected so they should ONLY play in iTunes/Quicktime.

Have you tried contacting who made the DVD? They normally have some kind of support for the digital copies.

 

[TheRat]

Watchmen, UP and The Dark Knight. I uninstalled Perian but it did nothing.. i'm literally at a loss at what i can do to get them to work.