Hi,
I have been using my skype account for a very,
very long time. So long, that I don't even re-
member when I setted up; but I think around
2005. I skype with my contacts, but I do have
skype credit as well; to be able to call regular
phone numbers.
A week ago, I was doing a phone call. Suddenly,
the call, a very important call for me, was cut off.
I tried to figure out what may have happened and
asked myself why I couldn't call any number and
use the service as I was doing before. It took
some patience and some googling to figure out,
that the phone was blocked. Skype offers an
almost endless questionnaire to be filled out to
check one's identity. This questionnaire, in my
opinion, asks questions that I feel are private.
They ask me me for bank
details and contacts' information, as well as the
numbers I have called. As I refused them to give
that information, they have told me the information
I sent does not match their records and therefore
my account will still be blocked. I wonder if I have
any rights to prevent my account from staying
blocked. I can log in to my account as usual, but
it will not allow to do calls using skype credit. They
have even suggested to open another account. I
wonder if the money, the skype credit I have paid,
could I get it back?
Thank you in advance, kind regards,
igmolinav : ) !!!
I have been using my skype account for a very,
very long time. So long, that I don't even re-
member when I setted up; but I think around
2005. I skype with my contacts, but I do have
skype credit as well; to be able to call regular
phone numbers.
A week ago, I was doing a phone call. Suddenly,
the call, a very important call for me, was cut off.
I tried to figure out what may have happened and
asked myself why I couldn't call any number and
use the service as I was doing before. It took
some patience and some googling to figure out,
that the phone was blocked. Skype offers an
almost endless questionnaire to be filled out to
check one's identity. This questionnaire, in my
opinion, asks questions that I feel are private.
They ask me me for bank
details and contacts' information, as well as the
numbers I have called. As I refused them to give
that information, they have told me the information
I sent does not match their records and therefore
my account will still be blocked. I wonder if I have
any rights to prevent my account from staying
blocked. I can log in to my account as usual, but
it will not allow to do calls using skype credit. They
have even suggested to open another account. I
wonder if the money, the skype credit I have paid,
could I get it back?
Thank you in advance, kind regards,
igmolinav : ) !!!