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word5493

macrumors newbie
Original poster
May 22, 2025
2
2
The iCloud Status packages show clear, but beyond myself there's a number of users on Twitter reporting the same; Hide My Email is simply refusing to deliver any incoming mail to an email address that isn't an iCloud one. For me the last delivery of a Hide My Email address was 24 hours ago now, anything sent to one of the aliases is just instantly rejected by the mail server.


Screenshot 2025-05-22 at 3.19.33 PM.png

Screenshot 2025-05-22 at 3.19.50 PM.png


Supposedly this only occurs if you use the combination of a non-iCloud email + Hide My Email, and is fixable by creating a new iCloud email and forwarding incoming email to that instead, but I haven't tried this.

Screenshot 2025-05-22 at 3.22.35 PM.png


Really couldn't find any other forum threads anywhere about this failure, Apple Support claimed it was a known issue to some extent and suggested that it might be resolved by next Tuesday, whatever that could mean.
 
Last edited:
Supposedly this only occurs if you use the combination of a non-iCloud email + Hide My Email, and is fixable by creating a new iCloud email and forwarding incoming email to that instead, but I haven't tried this.
I too had this problem today. Changing the forward address to an @icloud.com address solved it.
 
Seems to have been resolved on Apple's end after 24 hours of non delivery, and no status message posted about it.
 
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