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cosnyc

macrumors newbie
Original poster
Jun 27, 2010
2
0
Hi all,

Longtime lurker, first-time poster. I tried a search on this topic, forgive me if this has all been explained before.

I have a luddite friend who has finally upgraded from her five-year-old dumbphone to an iPhone 4. One of the things that helped convince her to make the upgrade was the availability of AT&T's cheaper 200MB plan. She is only a moderate data user; checking her email, occasionally looking up something on the web when she's not near a computer, etc. I am constantly using data an my iPhone, and while I could not get away with the 200MB limit, on my more moderate months I'm not that much above that limit. I was sure that she'd be using considerably less than me.

As it turns out, since getting her phone on the 23rd, she has used about 60MB of data. She is quite upset about the fact that she has used over 1/4 of her total monthly usage in just 4 days, with only moderate internet usage, and is threatening to go back to the stone age. I was trying to figure out what could be causing all this data usage, when she mentioned that in addition to her personal email, she has added her work account to the phone, on which she generally receives 200-300 emails per day, probably 1/3 of which have attachments.

Questions:

1. Are there any kind of one-time hits on data usage that occur when initially adding an email account (or other initial phone setup) that could account for her high data usage?

2. I only use my iPhone for personal use, and haven't ever seen that kind of email volume on my phone. I don't really have a grasp of how much data email can use. Do you think that could account for her high data usage?

3. Up until my own upgrade to the iPhone 4, I had turned off all push notifications and push email on my 3GS to conserve battery life. She has push turned on on all email accounts. How is the data usage with push turned on as compared with fetch?

4. Email received with attachments doesn't use up any more data than email without if you don't actually open the attachments, right?

5. I'm considering telling her to take her work email account off of push, and set it to check manually, considering that 90% of the time she receives a work email, it will be during the work day and she'll be sitting in front of her office computer anyway, so receiving the email on her iPhone is redundant anyway. I'm assuming that if she wanted to manually check her work account after leaving the office, the phone would only download the x most recent messages (depending on her phone's settings), rather than accessing all emails since she last checked the account and only keeping the most recent ones - is this correct? That would hopefully save her hundreds of email downloads daily.

Does anyone have any other suggestions on how to confirm whether or not her email is the cause of this data usage, or any other insight on lowering her data usage? Thanks!
 
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