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iPod Hilarious Apple Support Calls

After working on a Help Desk for almost a year, I can personally confirm that yes, there are in fact people as stupid as this out there.

One of my favorites was wen I told a woman on the phone to close all her windows for starters. She then proceeded to shout to her husband, "Rick close the windows!", and he then shut all the windows in their house. Wow. The icing on the cake was it was winter, so I couldn't understand why the hell they would have had the windows open in the first place!?!?! :confused: :eek:
 
katie ta achoo said:
I love the Non-Apple Hardware guy. :D
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Yeah, making Big Man Threats™. :D

Imagine being told you can't redevelop some land because one of the councillors' friends had bad support on his out-of-warranty Mac. :rolleyes:
 
mad jew said:
Yeah, making Big Man Threats™. :D

Imagine being told you can't redevelop some land because one of the councillors' friends had bad support on his out-of-warranty Mac. :rolleyes:
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Yeah, exactly - I guess it is who you know.... ;)
 
I don't know why but this reminds me of an amateur DJ I met the other day who was telling me how he downloaded all his music. I asked what program and he said LimeWire. Okay, so you don't mind that P2P music is generally illegal? Nah, it's okay, he got LimeWire Pro for $30. He said that if the Police come asking, he'll just show them the LimeWire Pro receipt and it'll all be hunky dory... :(
 
mad jew said:
I don't know why but this reminds me of an amateur DJ I met the other day who was telling me how he downloaded all his music. I asked what program and he said LimeWire. Okay, so you don't mind that P2P music is generally illegal? Nah, it's okay, he got LimeWire Pro for $30. He said that if the Police come asking, he'll just show them the LimeWire Pro receipt and it'll all be hunky dory... :(
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:eek:

How can..
What the??
Just who?
(more stuttering)

*bashes head on desk*
 
mad jew said:
I don't know why but this reminds me of an amateur DJ I met the other day who was telling me how he downloaded all his music. I asked what program and he said LimeWire. Okay, so you don't mind that P2P music is generally illegal? Nah, it's okay, he got LimeWire Pro for $30. He said that if the Police come asking, he'll just show them the LimeWire Pro receipt and it'll all be hunky dory... :(
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Sad thing is...there are tons of people at my school who think this. They don't even believe me when I tell them otherwise. Just hope the RIAA doesn't find them.
 
:eek:
I don't think I have ever been so pissed off at the intelligence of some people while being able to laugh at them like that in my entire life.
 
My personal favorite is the "Heavy beather". The guy sounds like a serial
killer rather than someone that needs help.
And man, those help desk people are incredibely patient, I am not sure I can
ever manage to stay that calm.
 
mad jew said:
I don't know why but this reminds me of an amateur DJ I met the other day who was telling me how he downloaded all his music. I asked what program and he said LimeWire. Okay, so you don't mind that P2P music is generally illegal? Nah, it's okay, he got LimeWire Pro for $30. He said that if the Police come asking, he'll just show them the LimeWire Pro receipt and it'll all be hunky dory... :(
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lol...sounds logical to me ;)
 
One of the favorite parts of my job are the call reviews I do from Customer Service calls. I really wonder how some people survive in this world.

Gotta love the AppleCare album art.
 
mad jew said:
I don't know why but this reminds me of an amateur DJ I met the other day who was telling me how he downloaded all his music. I asked what program and he said LimeWire. Okay, so you don't mind that P2P music is generally illegal? Nah, it's okay, he got LimeWire Pro for $30. He said that if the Police come asking, he'll just show them the LimeWire Pro receipt and it'll all be hunky dory... :(
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Perhaps he's a Canadian? (it's a grey area here)
 
~Shard~ said:
Good point - thanks to our lax laws, downloading music "illegally" is still not "illegal", but more of a grey area.
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It's tough to find a solid rule about where Canada stands on that issue.

I've heard that it is illegal to UPload stuff, but as of yet, there is no court precedent that makes DOwnloading stuff illegal..

I have no idea if that is correct.
 
quigleybc said:
It's tough to find a solid rule about where Canada stands on that issue.

I've heard that it is illegal to UPload stuff, but as of yet, there is no court precedent that makes DOwnloading stuff illegal..

I have no idea if that is correct.
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I believe it's illegal to share/upload, but not download.

Canadians pay an additional tarriff on recordable media, which I understood was supposed to go to the record industry for 'lost revenue'. It was in the news a lot in the last year, as MP3 devices (such as iPods) were being taxed in the same way, however they are no longer covered by the recordable media tarriff. Seems to leave an interesting gap in the legal loophole now, since I would imagine most downloaders either leave their MP3's on their hard drives or copy them to an MP3 device. Not many would burn to CD's as in the past perhaps.

This doesn't cover video though.
 
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