How can I extend my iPhone 5 warranty?

[AndrewR23]

I chatted online and the lady said if you do not buy Applecare + within 30 days of buying the iPhone, you cannot extend your warranty.


I thought you could buy Applecare anytime before the 1 year warranty ends to extend it another year. Wow.

 

[MassiveAttack]

So what's your question?

 

[AndrewR23]

So what's your question?

Basically if anyone has had any luck extending there warranty even after the 30 days has passed?

 

[JayLenochiniMac]

If you bought it with an Amex (or equivalent) card, it's already extended one year.

 

[AndrewR23]

If you bought it with an Amex (or equivalent) card, it's already extended one year.

yeah i used my american express card.

 

[JayLenochiniMac]

yeah i used my american express card.

Then you need not do anything. I successfully used their extended warranty coverage to replace my wife's 4S. They actually reimbursed me the full purchased amount ($299 plus tax) and I simply paid the $199 out of warranty replacement fee.

 

[AndrewR23]

Then you need not do anything. I successfully used their extended warranty coverage to replace my wife's 4S. They actually reimbursed me the full purchased amount ($299 plus tax) and I simply paid the $199 out of warranty replacement fee.

My apple warranty ends Sept 21.

So lets say Dec 2013, my home button breaks. I call up Amex, tell them what happened and they reimburse me what i paid (299+tax)?

 

[JayLenochiniMac]

Correct, although they'll decide on a case by case basis whether to reimburse you or repair it (now that the Apple store will do in-store repair of selected components).

 

[AndrewR23]

Correct, although they'll decide on a case by case basis whether to reimburse you or repair it (now that the Apple store will do in-store repair of selected components).

Oh really? Never knew Apple started fixing certain parts? Like what for example?

 

[JayLenochiniMac]

Oh really? Never knew Apple started fixing certain parts? Like what for example?

https://www.macrumors.com/2013/06/0...-store-iphone-5-display-replacements-for-149/

"Apple is expected to roll out additional in-house repair options in July, offering repairs of the iPhone's camera, sleep/wake buttons, and logic boards."

Either way, you're 100% covered.

 

[aristobrat]

I chatted online and the lady said if you do not buy Applecare + within 30 days of buying the iPhone, you cannot extend your warranty.


I thought you could buy Applecare anytime before the 1 year warranty ends to extend it another year. Wow.

FWIW, if they still offered the regular AppleCare for iPhones, you'd have a year (like you thought) to buy it.

Looks like they now only offer AppleCare+, which only gives you 30 days to buy it. :/

Glad Amex's got you covered!

 

[AndrewR23]

FWIW, if they still offered the regular AppleCare for iPhones, you'd have a year (like you thought) to buy it.

Looks like they now only offer AppleCare+, which only gives you 30 days to buy it. :/

Glad Amex's got you covered!

See I knew I wasn't crazy. Thought they still did offer regular Applecare. Oh well.

 

[takeshi74]

You can always confirm via Apple's web site:
http://store.apple.com/us/buy/home/shop_iphone/family/iphone5?product=IPHONE5

No mention of AppleCare. Only AppleCare+.

 

[flavr]

You can always confirm via Apple's web site:
http://store.apple.com/us/buy/home/shop_iphone/family/iphone5?product=IPHONE5

No mention of AppleCare. Only AppleCare+.

Site says

"Warranty
Every iPhone includes 90 days of free telephone technical support and a one-year limited warranty."

So what does limited mean in relation to AppleCare and AppleCare+. Sounds to me like phones come with a 1 year warranty. But you cannot buy an extension past the first 30 days...is that correct? So at 31 days unless you have outside coverage or opted for AppleCare+ you have a 1 year warranty and thats it?

 

[AndrewR23]

Site says

"Warranty
Every iPhone includes 90 days of free telephone technical support and a one-year limited warranty."

So what does limited mean in relation to AppleCare and AppleCare+. Sounds to me like phones come with a 1 year warranty. But you cannot buy an extension past the first 30 days...is that correct? So at 31 days unless you have outside coverage or opted for AppleCare+ you have a 1 year warranty and thats it?

Correct. It sucks because in the past you could extend it anytime before your 1 year warranty ended. I ordered my 5 online so I did not see anything about Applecare +. But oh well, I used my Amex so I lucked out.

 

[ucfgrad93]

Oh really? Never knew Apple started fixing certain parts? Like what for example?

They replaced the external speaker on my wife's iPhone 5 last week. I was surprised because I didn't think they did that. Took about a half hour.

 

[jonasdamn]

sorry, maybe it is wrong thread to ask, but what about apple warranty in Europe? I have bought in Europe and it should be 2 years warranty but in my country apple service center is claiming that only 1 year. Till now i have got 4 replacements, 6 months passed and I'm a bit scarried about short term warranty (1year). If it would be 2 years i would keep my iPhone 5 much longer :/

 

[AndrewR23]

They replaced the external speaker on my wife's iPhone 5 last week. I was surprised because I didn't think they did that. Took about a half hour.

Thats awesome. I know I will need a new home button soon because mine is acting up. Luckily my phone is jailbroken so the last time I actually pressed the home button was 2 months ago.