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How did Apple Know

Maclver

Maclver

macrumors 68030
Original poster
Nov 23, 2008
2,877
2,688
New Mexico
Ok.. this is weird I went to the apple store with my friend to get his iPhone 3G replaced. Well I knew my friend opened his iPhone to fix the light leak per a guide on modmyi, anyways his phone stopped working.. go figure! So we went in to the store and he was talking with genius and the genius was like thats weird it wont turn on! So he was like give me a few minutes, and he went into the back. About 5 min later he came back and said that there is nothing apple can do as the warranty on the iPhone has been voided, my friend asked why? what? and the apple genius said the iPhone's warranty was voided because the iPhone was "opened" and when you do that you void your warranty......... So they did not replace it!


How did Apple know!?!
 
Aravintht said:
well if all you did was change the electrical tape, it has to be something related to that
Click to expand...

But when looking at his iPhone... there is noting on the outside that indicates its been opened. I wonder if the iPhone has a way of logging in its memory when a cable has been disconnected.. ( like cable coming from the LCD. )
 
Instead of asking how Apple knows, shouldn't he be responsible for his own actions?

It is quite possible that he broke the iPhone by opening it.
 
The Mac Genius clearly opened the iPhone in the back. What did you think he did in the back? Dance a jig?
 
johnqh said:
Instead of asking how Apple knows, shouldn't he be responsible for his own actions?

It is quite possible that he broke the iPhone by opening it.
Click to expand...

Oh I don't doubt that... When it stopped working i Told him he probably broke it cause of what he did.. Im just curious how apple knew
 
What about the tiny red dot on the inside of the headset jack?
If that is red, they won't fix it.
Did he have water damage too?
 
It takes maybe 40 seconds to open the iPhone 3G. I'm sure that it was the genius did.
 
The General said:
The Mac Genius clearly opened the iPhone in the back. What did you think he did in the back? Dance a jig?
Click to expand...

Ah yes, the elegant dance of the Apple store genius. We've lost many great people trying to capture this elusive behavior on tape, but to no avail. :(
 
Maclver said:
Ok.. this is weird I went to the apple store with my friend to get his iPhone 3G replaced. Well I knew my friend opened his iPhone to fix the light leak per a guide on modmyi, anyways his phone stopped working.. go figure! So we went in to the store and he was talking with genius and the genius was like thats weird it wont turn on! So he was like give me a few minutes, and he went into the back. About 5 min later he came back and said that there is nothing apple can do as the warranty on the iPhone has been voided, my friend asked why? what? and the apple genius said the iPhone's warranty was voided because the iPhone was "opened" and when you do that you void your warranty......... So they did not replace it!


How did Apple know!?!
Click to expand...

They know because they built the phone and there is no way your friend replaced it back as it was before.
 
Wirelessly posted (iPod touch 32GB: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

D3lta said:
Doesn't Apple replace light leaks? Why would your friend open the phone...
Click to expand...

That's a very good question and I bet the op's friend is wondering the same thing now...
 
Maclver said:
Lol I bet..I wonder what made him decide to open it?
Click to expand...

To check that neither of y'all opened it??

I imagine if they get a phone that isn't working they open it up to see if the user caused it by doing something wrong with it (IE: opening it up and messing something up). I mean, believe it or not, they have to check to make sure the owner didn't void the warranty so the Genius has to open it up to, obviously, make sure nobody else had.
 
I bet you there is a small "piece" somewhere in the phone (like a seal) that is "soldered or locked into place" that connects to the front AND back of the phone when the iPhone is manufactured, and when you open it it breaks/ pops that seal or tab. But it's okay because you can still clamp it back together (however you do it [ive never opened an iPhone]) because the normal click/lock-in tabs still click in to place. Thats my theory anyway.
 
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