How do I fix Image Playground only saying "Unable to use that description"?

[bkendig]

I upgraded my M4 Pro Mac mini from 15.1.1 to 15.2 last Wednesday, three days ago. The first time I launched Image Playground, it said "downloading support for image playground". It no longer says that, but it just doesn't work - any text I give it, or even clicking a default suggestion, says "Unable to use that description." The Person menu doesn't show me anyone I know, and the photo icon in the bottom right corner gives me "Choose Photo..." and "Take Photo..." options but neither option responds when I click on it.

Does anyone know how to get this to work? If someone knows where the support files are, maybe if I delete them it'll download a fresh copy and that'll work?

 

[Texas26257]

same thing for me

 

[gtvyt]

Same

 

[Straight Flush]

Same issue, I turned off and on and restarted many times. Nothing helped.

 

[DallasL]

Same here. MacBook Pro M2 Pro

 

[Tulipone]

I understand that this is likely something in your profile that is affecting Image Playground from kicking in correctly. It doesn't work on my profile - but if I set up a new admin account and sign in with my Apple ID then all works as it should. Likely something in Settings/General/Login in items & Extensions affecting it loading correctly?

 

[DallasL]

@Tulipone – I don't know why I didn't think of this. That worked for me to!

In my old user it doesn't seem to matter what language and region I set – Image Playground doesn't work. But in the new user it works fine the US English settings.

 

[bkendig]

Good to know it works with a new user, but that's not a feasible workaround. I hope someone might be able to find out the specific meaningful difference between an existing account that doesn't work and a new account that does.

 

[Tulipone]

Good to know it works with a new user, but that's not a feasible workaround. I hope someone might be able to find out the specific meaningful difference between an existing account that doesn't work and a new account that does.

Why is it not feasible? Actually I have spent quite some time looking at my login items and comparing them to a user profile that works and have decided that whilst it'd have been nice to locate what the blockage was, the time its better spent getting to a known good. It may not be a block in the profile but something outside my knowledge or ability to deal with.

 

[bkendig]

Why is it not feasible? Actually I have spent quite some time looking ...

It's not a feasible workaround because I use my Mac for more than Image Playground and I kind of need all the stuff in my existing user account.

And I don't have time to compare user profiles and figure this out on my own.

 

[slojinPA]

I am receiving the same errors...but here's the thing: it USED to work. Image Playground has worked before but now all I get is "Unable to use that input."

 

[Tulipone]

It's not a feasible workaround because I use my Mac for more than Image Playground and I kind of need all the stuff in my existing user account.

And I don't have time to compare user profiles and figure this out on my own.

I'm guessing that Image Playground is not for you then. To be honest it probably isn't work the effort anyway.

 

[SpaceN64]

I'm guessing that Image Playground is not for you then. To be honest it probably isn't work the effort anyway.

I actually disagree with the first statement, going through two user accounts just to generate an image and save it to another user account shouldn’t dictate if a feature is for a person or not. If anything, a feature shouldn’t be dictated by how you access it but by its availability.

 

[Easybook]

you're not missing anything. It doesnt do people and thinks most things are ??? obscene??? Yet it does poop emoji alters all day. Funny really