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I got mine for an apple store, when I called them they said they would give me a credit of $20 dollars to which I can use to get the free apps from iTunes. I just need to bring my receipt.

Hope that helps.
 
To avoid any confusion, I just went to the apple store and presented my receipt and they gave me cnd50 credit; cnd30 for the price adjustment from cnd449 to cnd419 and cnd20 for the software upgrade. I believe this will only be available if you bought your ipod within 14 days of a price adjustment, so my guess is only 2nd January onwards would you be able to get some credit back.

Btw, I went back and purchased the software upgrade through iTunes and it works:)
 
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