I think most of us can agree...
Love the OS, but speed it up. Or give us better hardware. Good enough is no longer good enough. If we're going to pay that much, we don't want to be paying for style alone. Although the asthetics are a nice touch. But it's what's inside that should matter. Alltogether, beautiful machines. Just up the specs. Time is $$$.
Software is great. Not just OS X, but iApps, and FCP. Why edit on anything else (unless you need raw speed more than reliability, or other specialty features not available on Macs)? Ease of use is a plus too. And still fully configurable for us geeks.
BUT.
There have been a few things that Apple the company has done lately that have seriously p*ssed off it's loyal customers.
Like no OS upgrade pricing. Anyway you slice it, paying the same for an upgrade as for the full version is just plain dumb, from a business perspective at least. Especially if you just bought a Mac a few months ago. Way to win converts. No wonder people wait until after expos to buy anything. At least they're allowing xServe owners to update to OS X.2 Server for less than the full $999 now. People will pay, but very grudgingly.
Who will want to upgrade unless they buy a new computer? But maybe that's the idea.
And the whole .Mac thing. Just a bad idea. Sure, charge for the full featured version, but offer choices. 5 MB e-mail accounts for $10 or $20. or 2 MB accounts for free. It's just good faith. A lot of people feel taken. And again, some people will pay, but they won't like it. If we wanted to be ****ed around, we'd be with M$.
People expect more from Apple. And yes they are a business. But what business thrives on p*ssing off it's most loyal users? Especially while trying to woo new users.
Then again, M$ seems to be doing pretty well. For now...
We're waiting Apple, give us something good (saying this with $$$ in hand). It's my money, I can b*tch all I want.