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Fuzzball84

macrumors 68030
Original poster
Apr 19, 2015
2,828
6,561
I have a macbook 2015 and took it in for repair today because of a battery/power logic issue meaning it reboots often when asleep. They performed a test in store and some things came up which indicate they have to replace the whole logic board.

Been told I can hand it in at the store and wait for a repair... a few days to get the board in and 5 days to repair. Otherwise I can take to another store nearby that has the logic board in already.

I use my macbook alot... so really need it and I thought repair would be faster than this. The macbook is under apple care and Ive been told they can replace the board without replacing the rest of my macbook.

Does it usually take so long for this type of repair? I thought it would be a real quick fix and have usually walked out the store with problem fixed the only other time I used apple care on an iOS device.
 
Logic board turnarounds are usually one of the longer services.

If you need the system, you could go to (or call) an Apple Authorized Service Provider, explain the situation, and ask if they would be willing to order the board from GSX (and you would keep and continue to use the computer while it is shipped), and upon the logic board coming in stock you would schedule an appointment with the AASP for a day where you would take the system in to them in the morning and they would begin the repair the same day. If they are willing to do this, you could potentially have the system back the next day.
 
Logic board turnarounds are usually one of the longer services.

If you need the system, you could go to (or call) an Apple Authorized Service Provider, explain the situation, and ask if they would be willing to order the board from GSX (and you would keep and continue to use the computer while it is shipped), and upon the logic board coming in stock you would schedule an appointment with the AASP for a day where you would take the system in to them in the morning and they would begin the repair the same day. If they are willing to do this, you could potentially have the system back the next day.

Thanks for the reply

Actually got the macbook back today... so all in all it took 4 days which isnt too bad. They replaced the logic board and it looks like it has been a spare lying around since 2015 as it came with Yosmite loaded. So far everything looks good and a reboot with key combination and ive been able to quickly wipe the disk and install the latest mac os.
 
Over the years, I've done three logic board replacements with Apple (or at least gone to the store and done it for a client.)
The quickest turn around--an older 2007 MacBook Pro--took 2.5 days. A customer's MacBook Air took 4 days and I had to send back a month old 2016 13" MacBook Pro TB and it took 5 days. (I was kind of mad about that; I really thought they should have just handed me a new one since it was barely a month old.) Anyway, for me, the turn around times have been pretty good. Even 5 days, considering the shipping time was pretty good, if you really think about it. Anyway, glad you got it back relatively quickly.
 
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