How long does it take to repair MBA Hinges?

[sevimli]

I dropped my MBA rev. A last week (jun 23rd) to the Michigan Ave Apple Store.

I keep checking the online repair status page, it only shows "repair in progress" since then.

More interestingly I dropped my MBA after they ordered and got the replacement parts for me.

Originally I was thinking they would fix it in 15-20min, but has been 7 days and still in progress.

I called store, but there is no live-person answering repair calls, it does give exact same information as the web-page.

I don't want to drive there if it is not fixed, but I need my computer for my work.

 

[ernieUK]

I dropped my MBA rev. A last week (jun 23rd) to the Michigan Ave Apple Store.

I keep checking the online repair status page, it only shows "repair in progress" since then.

More interestingly I dropped my MBA after they ordered and got the replacement parts for me.

Originally I was thinking they would fix it in 15-20min, but has been 7 days and still in progress.

I called store, but there is no live-person answering repair calls, it does give exact same information as the web-page.

I don't want to drive there if it is not fixed, but I need my computer for my work.

I had mine repaired last week in the UK. The actual repair only took 1 day.

I was very pleased because they replaced the entire lid and screen - so after 18 months - its like having a brand new MBA!!

perfect!

 

[MickeyVee]

I had mine repaired last week in the UK. The actual repair only took 1 day.

I was very pleased because they replaced the entire lid and screen - so after 18 months - its like having a brand new MBA!!

perfect!

Ditto. My Rev A had > 1" of play earlier this year (wasn't really broken) and they replaced the screen and hinges within a day. it was out of warrantly and no charge.

 

[notatwork]

Called AppleCare on mine and they shipped me a shipping box (included everything--even tape!). Shipped my Rev A out at 4:45pm on a Wednesday to the Houston repair center, had it back in my hands in Amherst, MA before 10AM on Friday, with new hinges, bezel, & magnet. That Thursday without was a long day, but the ease and speed of the repair was amazing!

 

[sevimli]

Then what is wrong with mine? I am also out-of-warranty, but replacement approved before I left my MBA.



I guess they are busy fixing "iphone 4"s.

 

[kangaralph]

when fixing macs call them instead of contacting the apple store. because on the apple store the ship them to repair centers whenever they want. when you ship it to them it takes 3 days., well actually 2... 1 day u get the box>>>ship it 2nd day they fix it 3rd>>>> its out for delivery

 

[sevimli]

when fixing macs call them instead of contacting the apple store. because on the apple store the ship them to repair centers whenever they want. when you ship it to them it takes 3 days., well actually 2... 1 day u get the box>>>ship it 2nd day they fix it 3rd>>>> its out for delivery

I thought they are fixing right on the spot, at least easy things such as replacement, they replaced my iphone 3GS's secreen in 15min.

 

[notatwork]

I thought they are fixing right on the spot, at least easy things such as replacement, they replaced my iphone 3GS's secreen in 15min.

I called the semi-local (40-minute drive each way) store to see if they would order hinges in advance so that I wouldn't be long without my Rev A. They told me that they now send all hinge repairs to the Repair Center anyway and recommended that I simply contact AppleCare myself and do the direct shipping. Their advice saved me time without my Air and trips to the store. Fantastic!

 

[sevimli]

Ok, repair completed today. Almost 1 week just to fix hinges.

I had the clear film on my laptop, if they changed the whole screen, what will happen to my protection film???

I will go there afternoon.

 

[Balthezor]

Ok, repair completed today. Almost 1 week just to fix hinges.

I had the clear film on my laptop, if they changed the whole screen, what will happen to my protection film???

I will go there afternoon.

Gone. They replace the entire screen.

 

[xparaparafreakx]

My was one week with overnight to my house so I did not have to drive back to the store.

 

[ouimetnick]

Let us know about the film and i they gave you a new screen top lid. Also, did they scratch the bottom case/palm rests? Some folks say they get their mac back in worse condition then it was when they brought it in.