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How many more will be leaving O2 over Data cap

G

greyshark

macrumors newbie
Original poster
Jun 10, 2010
7
0
I know that this has been discussed on other threads, but some figures on how many customers that O2 will lose might make them re-think.

There are a lot of dissatisfied customers out there. Some of them have been with O2 a long time.

It takes a special sort of mind to think "How desperate are these guys to get the new phone, and how much can we rip them off?"
 
i think if you compare o2 against vodafone & orange the other current uk carriers. O2 are implementing what vodafone and orange already have
although orange claim unlimited they have a very strict 750mb fair usage policy, vodafone tightened their data allowances last month

where orange and vodafone have caps on btopenzone wifi , o2 still have unlimited wifi on both BT Openzone and the cloud.

i dont work for o2 or aprove of what they have done it wont really affect me if i stay with o2 as over the last 18months or so i have never exceeded 200mb usage in amonth
 
I feel I should point out that 97% of iphone users never use anywhere near 500mb, that is a hell of alot through a phone in a month.

You'd have to be streaming tremendous quantities of ghey porn all day to hit that.

IMO your just looking for something to moan about, its not bad at all. If they'd limited to 100mb then I could see the complaint, but there is really nothing to complain about here.
 
spotify. says on o2 website 500mb is = 19 songs! if i use spotify i will be buggered. i guess i could sync the songs hmm
 
It's a stab in the back.
I pay £90 a month for unlimited data, unlimited texts and 90hours of call time. I'm going to lose that if I upgrade?
What the hell were o2 thinking?
 
I'm thinking about possibly leaving. I've been asking around about T Mobile as I've heard almost exclusively bad things from people on Orange, Vodafone and 3.

People seem to say good things about T Mobile (their Android data cap is 3GB) but I'm just worried that if I have issues I'll be stuck on a two year contract with a rubbish supplier. At least O2 have been pretty good over the last few years in terms of customer service, billing, etc.

Such a dilemma!
 
Will wait to see what the other networks phone and monthly charges are before I decide. Since July '08 my 3g has downloaded 3.7GB and uploaded 800MB mostly over GPRS, so I would love to be able to go over that 500MB limit. Remember when the original iPhone came out it was only to be 200MB but it got so much bad press o2 changed it to unlimited.
 
Basically its us 3% that stream regularly that are going to be affected. I like to watch football at work, especially will be during the world cup so this is a shame that they have introduced this.
 
I don't think you "get it" at all. What starts out as a modest charge is incrementally increased.

Unlimited data is a concept, it doesn't matter if I use over the cap or not. Once they have taken it away there is no going back.

They can reduce the cap, increase the charges for "bolt ons".etc. Yes, it is affordable at the moment, but what about next year, or the year after?

If O2 could afford it before, why can't they now? I for one do not believe all that nonsense about improving services. It is a cartel and we are being suckered in!

Also I , do not download porn on my phone, but if these are the heavy users they should all be on my side.:)
 
mattpreston11 said:
Basically its us 3% that stream regularly that are going to be affected. I like to watch football at work, especially will be during the world cup so this is a shame that they have introduced this.
Click to expand...

That was my initial reaction, until I read the small print (see attached file). It's going to be unlimited until October! :)

I don't think O2 are going to be the only ones to introduce a data cap, nor are they the first ones. As far as I know, all other iPhone carriers in the UK have a data cap at the moment.

At least you still get unlimited texts on o2, let's see how the other providers play their cards though.
 

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tyranical said:
I feel I should point out that 97% of iphone users never use anywhere near 500mb, that is a hell of alot through a phone in a month.

You'd have to be streaming tremendous quantities of ghey porn all day to hit that.

IMO your just looking for something to moan about, its not bad at all. If they'd limited to 100mb then I could see the complaint, but there is really nothing to complain about here.
Click to expand...

Incorrect, it's 97% of everyone on the O2 network.
 
When I saw this my first reaction was "stuff you o2, I'm outta here". Then I looked at my data usage going back about a year and to be totally honest I was surprised. Most I hit was 212MB. So then I was thinking that it was not so bad after all as I thought I was a heavy user. Guess not.. :D

The only thing it will make people do is be a little more conscious of is are they close to 500MB

I have been with o2 for ages and found them to be OK.. Not had any real problems with them so think I will stay. Better the devil you know

Oddly enough if you buy the HD2 on o2 you get unlimited data still..
 
tommyGB said:
spotify. says on o2 website 500mb is = 19 songs! if i use spotify i will be buggered. i guess i could sync the songs hmm
Click to expand...

No ... if you assume that each spotify song is about 3.5mb then its closer to 200

Still if you're going to steam songs a lot, its only 7/day (everyday) without doing ANYTHING else to use date (web/email/skype etc)

Skype on the lowest end i believe uses about 70Mb / hour to do voice calls (so we can assume similar
(This is assuming 160kbits/second on lowest end)

Video calls can use up to 5 megabytes a minute (but depending on quality can be reduced to about 2.5mb/min
 
davemc67 said:
i think if you compare o2 against vodafone & orange the other current uk carriers. O2 are implementing what vodafone and orange already have
although orange claim unlimited they have a very strict 750mb fair usage policy, vodafone tightened their data allowances last month
Click to expand...

I don't object to the principle of a data cap, I just think the new O2 tarriffs offer transparently poor value for money and caps that are too low in practice, unlike the other networks.

where orange and vodafone have caps on btopenzone wifi , o2 still have unlimited wifi on both BT Openzone and the cloud.
Click to expand...

Meh, I live in Central London and I don't remember the last time I came accross a BT Openzone spot that wasn't broken.

I'm very likely to leave. But the dragging out of information from all the networks is very irritating at this point.

Phazer
 
don't most carriers have caps (at least in the states)? I know that verizon caps "unlimited" data at 5gb, and I'm pretty sure that AT&T does too.
 
When you look on your iPhone in the Settings > General > Usage, which Data Usage do you look at for 500MB... in the Sent or Received? or is it a combination of both?

I Reset Statistics yesterday, and am just monitoring how much I use to estimate if 500MB really is an issue for me or not.
 
fabian9 said:
That was my initial reaction, until I read the small print (see attached file). It's going to be unlimited until October! :)

I don't think O2 are going to be the only ones to introduce a data cap, nor are they the first ones. As far as I know, all other iPhone carriers in the UK have a data cap at the moment.

At least you still get unlimited texts on o2, let's see how the other providers play their cards though.
Click to expand...


I think i'd just about manage with the data cap...might have to cut down on Spotify, but what really puts me off is not including MMS in the text allowance...

I send quite a lot of MMS messages, and at 20p a go, it'd soon become stupidly expensive.

Silly O2.
 
To be honest I was pissed off at first, then I realised I had never gone over 200mb, but if youre into internet radio etc I guess it blows goats!
 
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