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johnhurley

macrumors 6502a
Original poster
Aug 29, 2011
777
56
I have a mba 2011 with bootcamp and win 7. Office 2010 installed in win 7.

I had been avoiding powerpoint in that environment because it kept blowing up on me. Powerpoint 2011 in mac os x was working so I skipped taking a look at it just kept thinking it was really strange.

I also typically am using an external monitor/keyboard/mouse.

Anyway I did some digging yesterday and chased down the application error I was getting ( event viewer in windows ).

It was showing Faulting application name POWERPNT.EXE ... Faulting module name KERNELBASE.DLL ... Exception code 0xc0000005

It took me a little while to chase down but it looks like this is a fairly common problem on macs running office ( and maybe when you also have external keyboard ? / not sure ? ). It turns out you need to change windows so that it knows about a US keyboard as well as a Apple keyboard?

Anyway after making the following change the problem went away ( url is powerpoint or excel crashing without reason )
*** *** *** *** *** *** *** ***

Are you using MAC computer and have installed windows 7 on boot camp?
If so follow the below suggestions:
Open Control Panel
In view mode “View by Category”, find the section “Clock, Language and Region”
Click “Change Keyboards or other input methods”
Press the button “Change Keyboards”
Press the button “Add”
Scroll down to “English (United States)” and expand.
Check box “US”
Press OK.
Press OK. — You’ll see two keyboards listed “US” and “United States (Apple)”
Press OK.
For more information check the thread link :
http://social.answers.microsoft.com...e/thread/9596d648-e843-482c-a328-5d690fc18bef
 
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