Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

pshifrin

macrumors 6502a
Original poster
Mar 14, 2010
522
391
An employee turned in a perfect condition, low battery cycle count 2015 15 inch MBP with the password ... written in sharpie above the keyboard!!!! SMH!!! How do I get this off?

Thanks.
 
  • Like
Reactions: jeyf and me55
use a solvent and a soft cloth but what ever you do test it on a hidden bottom surface:

wd-40, alcohol, nail polish remover, acetone. Find a paint store that still has a small can of Xylene. Use your desecration with the Xylene as it is cancer causing.

Things like toothpaste are abrasive and may leave scratches.
 
Ethyl alcohol, try any clear liquor you might have. If that doesn't work use denatured alcohol. Ethyl alcohol is what we used in the lab to remover sharpie.
 
Last edited:
  • Like
Reactions: mick2
caution; likely the MBP metal surface has a protective coating on it you dont want to remove.
reasonable option is ignore the password
 
An employee turned in a perfect condition, low battery cycle count 2015 15 inch MBP with the password ... written in sharpie above the keyboard!!!! SMH!!! How do I get this off?

Thanks.
Alcohol is safe to use and will easily remove Sharpie. Be sure not to get liquid in the keyboard, and don't use stronger solvents.
 
+1 for alcohol wipes. I usually can get sharpie off of stuff sharpies shouldn't be on just fine with them and I've used them on my MacBook Pro.
 
+1 for alkohol wipes. the ones you can buy at CVS for diabetics in packs of 50. good to have them around anyway.

What was the password if I may ask? My guess it was QWERTY and they were afraid they couldn't remember that??
 
+1 for alkohol wipes. the ones you can buy at CVS for diabetics in packs of 50. good to have them around anyway.

What was the password if I may ask? My guess it was QWERTY and they were afraid they couldn't remember that??

Thanks everyone! Password is gone and yes, the password was very simple.
 
caution; likely the MBP metal surface has a protective coating on it you dont want to remove.
reasonable option is ignore the password
I have worked on several MacBook Pros and Airs from 2011 to 2015 and none of the cases had any sort of protective coating that I could see. I used pure isopropyl alcohol, nail polish remover, Goo Gone, etc. and none of these items discoloured, damaged, or marred the surface.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.