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How to interpret mac crash reports

logicstudiouser

logicstudiouser

macrumors 6502a
Original poster
Feb 4, 2010
534
1,071
In the last month, I have had one of my macs abruptly crash and restart three times. I have saved the crash reports in hopes of finding a resource that I can use to help me learn what is causing the problem. Anyone have any suggestions?
Thanks in advance.
 
Did the crash do this before it gave you the report?

kernel panic.jpeg


If it did, that's known as a kernel panic. Why don't you post the crash report so members can view it, perhaps we can interpret if for you.
 
chscag said:
Did the crash do this before it gave you the report?

View attachment 1737436

If it did, that's known as a kernel panic. Why don't you post the crash report so members can view it, perhaps we can interpret if for you.
Click to expand...
Yes, I did get a screen like that.

Here is the report:


Code: 
Anonymous UUID:       23E30A6F-8D26-E4D3-39E0-19361B0D467E

Tue Mar  2 00:23:07 2021

*** Panic Report ***
panic(cpu 4 caller 0xffffff80062dbb6d): Kernel trap at 0xffffff7f8a2be2e3, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000027cefe03e, CR4: 0x00000000001626e0
RAX: 0xffffff81a524b000, RBX: 0xffffff8027cb8c00, RCX: 0x000000000009c3a3, RDX: 0x0000000000030000
RSP: 0xffffff92199337e0, RBP: 0xffffff9219933890, RSI: 0xffffff8058b81870, RDI: 0x0000000000000000
R8:  0x00000000022c0000, R9:  0x0000000000000000, R10: 0xffffff8006aa4928, R11: 0x00000000022ef067
R12: 0xffffff8058b80b80, R13: 0x0000000000000001, R14: 0xffffff804a6a3100, R15: 0xffffff8058b81870
RFL: 0x0000000000010282, RIP: 0xffffff7f8a2be2e3, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 0

Backtrace (CPU 4), Frame : Return Address
0xffffff92199332b0 : 0xffffff80061ae5cd
0xffffff9219933300 : 0xffffff80062ea215
0xffffff9219933340 : 0xffffff80062db94a
0xffffff92199333b0 : 0xffffff800615b9d0
0xffffff92199333d0 : 0xffffff80061adfe7
0xffffff92199334f0 : 0xffffff80061ade33
0xffffff9219933560 : 0xffffff80062dbb6d
0xffffff92199336d0 : 0xffffff800615b9d0
0xffffff92199336f0 : 0xffffff7f8a2be2e3
0xffffff9219933890 : 0xffffff7f88f792fd
0xffffff9219933910 : 0xffffff7f88f78dad
0xffffff9219933930 : 0xffffff7f88f7b382
0xffffff9219933970 : 0xffffff7f8a2c282f
0xffffff9219933990 : 0xffffff7f88f87e21
0xffffff9219933a10 : 0xffffff7f88f6fdeb
0xffffff9219933a60 : 0xffffff7f88f70d59
0xffffff9219933ae0 : 0xffffff8006885148
0xffffff9219933b30 : 0xffffff800688e5e2
0xffffff9219933c70 : 0xffffff80062965f6
0xffffff9219933d80 : 0xffffff80061b3e0c
0xffffff9219933dd0 : 0xffffff800618eb51
0xffffff9219933e50 : 0xffffff80061a329e
0xffffff9219933ef0 : 0xffffff80062c1817
0xffffff9219933fa0 : 0xffffff800615c1b6
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(404.14)[91491B2B-2645-34F9-87BE-235B5E1A7511]@0xffffff7f88f60000->0xffffff7f89006fff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5B3C71C3-307B-3721-B89C-C973236BD260]@0xffffff7f86ec9000
            dependency: com.apple.iokit.IOSurface(255.6.1)[DDFC8414-7206-3E19-A58B-9B9F0C9BB027]@0xffffff7f8791f000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[9517C12F-A6D2-33BB-810F-04BF054CE786]@0xffffff7f86a95000
            dependency: com.apple.iokit.IOGraphicsFamily(530.68)[9B10AB04-308B-320B-8B40-CEB7325BB96B]@0xffffff7f87b09000
            dependency: com.apple.iokit.IOReportFamily(47)[7F93B44E-4528-3F50-BC2E-C351312CB4AC]@0xffffff7f879c0000
         com.apple.kext.AMDRadeonX4000(2.1.1)[EE8D1583-9945-3FE1-823E-68C572C0CA64]@0xffffff7f8a2af000->0xffffff7f8a6eefff
            dependency: com.apple.iokit.IOSurface(255.6.1)[DDFC8414-7206-3E19-A58B-9B9F0C9BB027]@0xffffff7f8791f000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[9517C12F-A6D2-33BB-810F-04BF054CE786]@0xffffff7f86a95000
            dependency: com.apple.iokit.IOGraphicsFamily(530.68)[9B10AB04-308B-320B-8B40-CEB7325BB96B]@0xffffff7f87b09000
            dependency: com.apple.iokit.IOAcceleratorFamily2(404.14)[91491B2B-2645-34F9-87BE-235B5E1A7511]@0xffffff7f88f60000

BSD process name corresponding to current thread: Adobe Photoshop

Mac OS version:
18G8005

Kernel version:
Darwin Kernel Version 18.7.0: Thu Dec 10 19:58:19 PST 2020; root:xnu-4903.278.53~1/RELEASE_X86_64
Kernel UUID: 5A3B963C-49CF-3C95-83CB-AAD85CAAD566
Kernel slide:     0x0000000005e00000
Kernel text base: 0xffffff8006000000
__HIB  text base: 0xffffff8005f00000
System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)

System uptime in nanoseconds: 362496601236896
last loaded kext at 356175782172328: com.apple.driver.AppleUSBAudio    315.6 (addr 0xffffff7f8a9bf000, size 413696)
last unloaded kext at 356387112964831: com.apple.driver.usb.cdc    5.0.0 (addr 0xffffff7f8a94b000, size 28672)
loaded kexts:
com.apple.filesystems.smbfs    3.3.2
com.apple.driver.AudioAUUC    1.70
com.apple.fileutil    20.036.15
com.apple.driver.AppleHDA    282.54
com.apple.driver.AGPM    110.25.11
com.apple.driver.ApplePlatformEnabler    2.7.0d0
com.apple.driver.X86PlatformShim    1.0.0
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleUpstreamUserClient    3.6.5
com.apple.kext.AMDFramebuffer    2.1.1
com.apple.kext.AMDRadeonX4000    2.1.1
com.apple.driver.AppleGraphicsDevicePolicy    3.50.16
com.apple.AGDCPluginDisplayMetrics    3.50.16
com.apple.driver.pmtelemetry    1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.iokit.IOBluetoothSerialManager    6.0.14d12
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleIntelHD5000Graphics    12.1.0
com.apple.driver.AGDCBacklightControl    3.50.16
com.apple.driver.AppleHV    1
com.apple.driver.eficheck    1
com.apple.driver.AppleCameraInterface    6.8.0
com.apple.kext.AMD7000Controller    2.1.1
com.apple.iokit.BroadcomBluetooth20703USBTransport    6.0.14d12
com.apple.driver.AppleMCCSControl    1.5.9
com.apple.driver.AppleSMCLMU    212
com.apple.driver.AppleOSXWatchdog    1
com.apple.driver.AppleLPC    3.1
com.apple.driver.AppleMuxControl    3.50.16
com.apple.driver.AppleIntelFramebufferAzul    12.1.0
com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
com.apple.driver.AppleThunderboltIP    3.1.2
com.apple.driver.AppleTopCaseHIDEventDriver    138.4
com.apple.driver.AppleUSBTopCaseDriver    138.4
com.apple.driver.AppleUSBCardReader    456.260.3
com.apple.driver.AirPort.BrcmNIC    1400.1.1
com.apple.driver.AppleAHCIPort    329.260.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
com.apple.AppleSystemPolicy    1.0
com.apple.driver.AppleVirtIO    2.1.3
com.apple.BootCache    40
com.apple.filesystems.hfs.kext    407.200.4
com.apple.private.KextAudit    1.0
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    6.1
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    6.1
com.apple.driver.AppleAPIC    1.7
com.apple.nke.applicationfirewall    202
com.apple.security.TMSafetyNet    8
com.apple.driver.DspFuncLib    282.54
com.apple.kext.OSvKernDSPLib    528
com.apple.kext.triggers    1.0
com.apple.kext.AMDRadeonX4030HWLibs    1.0
com.apple.kext.AMDRadeonX4000HWServices    2.1.1
com.apple.iokit.IOAVBFamily    760.6
com.apple.plugin.IOgPTPPlugin    740.2
com.apple.iokit.IOSkywalkFamily    1
com.apple.driver.AppleSSE    1.0
com.apple.driver.AppleBacklightExpert    1.1.0
com.apple.iokit.IONDRVSupport    530.51
com.apple.AppleGPUWrangler    3.50.16
com.apple.kext.AMDSupport    2.1.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    6.0.14d12
com.apple.iokit.IOBluetoothHostControllerUSBTransport    6.0.14d12
com.apple.iokit.IOBluetoothHostControllerTransport    6.0.14d12
com.apple.driver.AppleSMBusController    1.0.18d1
com.apple.driver.AppleGraphicsControl    3.50.16
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.driver.IOPlatformPluginFamily    6.0.0d8
com.apple.AppleGraphicsDeviceControl    3.50.16
com.apple.iokit.IOAcceleratorFamily2    404.14
com.apple.iokit.IOSurface    255.6.1
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.AppleHDAController    282.54
com.apple.iokit.IOGraphicsFamily    530.68
com.apple.iokit.IOHDAFamily    282.54
com.apple.driver.AppleActuatorDriver    2450.1
com.apple.driver.AppleHSBluetoothDriver    138.4
com.apple.driver.IOBluetoothHIDDriver    6.0.14d12
com.apple.iokit.IOBluetoothFamily    6.0.14d12
com.apple.driver.AppleHIDKeyboard    208
com.apple.driver.AppleMultitouchDriver    2450.1
com.apple.driver.AppleInputDeviceSupport    2440.4
com.apple.driver.usb.IOUSBHostHIDDevice    1.2
com.apple.iokit.IOAudioFamily    206.5
com.apple.vecLib.kext    1.2.0
com.apple.driver.usb.networking    5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice    1.2
com.apple.iokit.IOAHCIBlockStorage    301.270.1
com.apple.iokit.IO80211Family    1200.12.2
com.apple.driver.corecapture    1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI    1.2
com.apple.driver.usb.AppleUSBXHCI    1.2
com.apple.iokit.IOAHCIFamily    288
com.apple.iokit.IOSerialFamily    11
com.apple.filesystems.hfs.encodings.kext    1
com.apple.driver.AppleThunderboltDPInAdapter    5.6.9
com.apple.driver.AppleThunderboltDPAdapterFamily    5.6.9
com.apple.driver.AppleThunderboltPCIDownAdapter    2.1.5
com.apple.iokit.IOEthernetAVBController    1.1.0
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.driver.AppleThunderboltNHI    4.7.9
com.apple.iokit.IOThunderboltFamily    6.8.7
com.apple.driver.usb.AppleUSBHostPacketFilter    1.0
com.apple.iokit.IOUSBFamily    900.4.2
com.apple.driver.AppleUSBHostMergeProperties    1.2
com.apple.driver.AppleEFINVRAM    2.1
com.apple.driver.AppleEFIRuntime    2.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.security.quarantine    3
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleEffaceableStorage    1.0
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleUSBTDM    456.260.3
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.iokit.IOUSBMassStorageDriver    145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice    408.250.3
com.apple.iokit.IOSCSIArchitectureModelFamily    408.250.3
com.apple.kext.CoreTrust    1
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.KernelRelayHost    1
com.apple.iokit.IOUSBHostFamily    1.2
com.apple.driver.usb.AppleUSBCommon    1.0
com.apple.driver.AppleBusPowerController    1.0
com.apple.driver.AppleSEPManager    1.0.1
com.apple.driver.IOSlaveProcessor    1
com.apple.driver.DiskImages    493.0.0
com.apple.iokit.IOStorageFamily    2.1
com.apple.iokit.IOReportFamily    47
com.apple.iokit.IOTimeSyncFamily    740.2
com.apple.iokit.IONetworkingFamily    3.4
com.apple.driver.AppleACPIPlatform    6.1
com.apple.driver.AppleSMC    3.1.9
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.Libm    1
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0

EOF
Model: MacBookPro11,5, BootROM 425.0.0.0.0, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.30f2
Graphics: kHW_AMDRadeonR9M370XItem, AMD Radeon R9 M370X, spdisplays_pcie_device, 2 GB
Graphics: kHW_IntelIrisProItem, Intel Iris Pro, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.61.3 AirPortDriverBrcmNIC-1305.11)
Bluetooth: Version 6.0.14d12, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024G, 1 TB
USB Device: USB 3.0 Bus
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
 
It appeared to crash during Adobe Photoshop. Does it always crash when you're running Photoshop or is it randem?

Other than that, I can see nothing else that's definitive in the report to give a reason for the crash.

If the crashes continue, try running in Safe Mode for awhile to see if the crash occurs there also. Usually if a crash occurs while in Safe Mode, it's due to hardware.

Your 2015 MacBook Pro uses soldered in memory so not much you can do about that except maybe to check the memory. Bad memory there would mean a new logic board.
 
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