How To See The Details in AppleCare(Downloaded From Apple)?

[EDLIU]

How to see the details in AppleCare that were downloaded from Apple?

 

[bogdanw]

If they are in iCloud Drive, move them on the Mac's drive and try again.
If it still doesn't work, try with
The Unarchiver https://apps.apple.com/app/the-unarchiver/id425424353 or
Keka https://github.com/aonez/Keka/releases

 

[EDLIU]

If they are in iCloud Drive, move them on the Mac's drive and try again.
If it still doesn't work, try with
The Unarchiver https://apps.apple.com/app/the-unarchiver/id425424353 or
Keka https://github.com/aonez/Keka/releases

Nope. Doesn't work.

I can't open the "WebChat Support Transcript.zip" file.