How to successfully combine Apple ID Balance and Gift Cards for $2,000+ purchases?

[Tymbo]

So Apple ID Balance has a cap of $2,000. I had $1,901 on my Apple ID balance and two $100 gift cards for my $2,030 iPad purchase.

Tried applying balance and two gift cards = first gift card declined

Tried applying second gift card before first one = second gift card declined

Tried swapping a third gift card out for the one of the two = third gift card declined

Sales department couldn’t figure it out, transferred me to customer service, they couldn’t figure it out, transferred me to iTunes store, they confirmed gift cards had balances on them and should work. Transferred back to sales, same issue.

Three hours took my patience away and I was forced to use Apple account balance and my own money for the rest.

Are we seriously not allowed to combine over $2,000 of Apple account balance and gift cards? I mean, my next purchase is going to be a Mac and would love to combine Account balance and gift cards.

The next morning, I was able to successfully add all three gift cards to my Apple Account balance.

Anyone experience something like this before and know the solution on how to combine apple ID balance & gift cards for $2,000+ purchases?

 

[msaleem]

So Apple ID Balance has a cap of $2,000. I had $1,901 on my Apple ID balance and two $100 gift cards for my $2,030 iPad purchase.

Tried applying balance and two gift cards = first gift card declined

Tried applying second gift card before first one = second gift card declined

Tried swapping a third gift card out for the one of the two = third gift card declined

Sales department couldn’t figure it out, transferred me to customer service, they couldn’t figure it out, transferred me to iTunes store, they confirmed gift cards had balances on them and should work. Transferred back to sales, same issue.

Three hours took my patience away and I was forced to use Apple account balance and my own money for the rest.

Are we seriously not allowed to combine over $2,000 of Apple account balance and gift cards? I mean, my next purchase is going to be a Mac and would love to combine Account balance and gift cards.

The next morning, I was able to successfully add all three gift cards to my Apple Account balance.

Anyone experience something like this before and know the solution on how to combine apple ID balance & gift cards for $2,000+ purchases?

Were you ever able to figure this issue out? I’m in the same boat wanting to purchase Apple products using gift cards since I get them at a discount, but the 2k cap is a barrier for expensive products

 

[Tymbo]

Were you ever able to figure this issue out? I’m in the same boat wanting to purchase Apple products using gift cards since I get them at a discount, but the 2k cap is a barrier for expensive products

There is an avenue where you can buy $2000 worth of products and then return them for a single gift card (depleting the account balance in the process), but I never explored it. If I were, I would do it in-person with management assistance and assurance.

 

[msaleem]

There is an avenue where you can buy $2000 worth of products and then return them for a single gift card (depleting the account balance in the process), but I never explored it. If I were, I would do it in-person with management assistance and assurance.

Thanks for the input, I wish they would make the process easier.