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Leareth

macrumors 68000
Original poster
Nov 11, 2004
1,569
6
Vancouver
Hi Guys I am stumped

I received a Palm Tungsten C as a gift from my boss to make my life more organized but I can't get it to sync with my 15" PB running 10.4.7. I installed all the neccesary programs but the computer does not even recognize it is plugged in. I do not have the original cradle but am using a travel hotsync/charger cable which worked fine before on the boss' PC.

I am stumped. I followed the instructions and nothing happened.

Thanks
 
When Mac OS 10.4.9 is going to be released, update your Mac with 10.4.9.
Generally, System Updates fix a lot of problems. I heard that Mac OS 10.4.9 will fix a lot of Bluetooth/Syncing issues.
 
I have a Palm Tungsten E2, and I found Palm's own syncing software to be extremely lacking. I've since switched to using Mark/Space MissingSync for all my Palm syncing needs, and have not looked back.
 
I'm using an Tungsten E2 with Palm Desktop and no trouble whatsoever. Primary issue for me for the original setup was making sure I had the latest Palm Desktop software.

BUT, you have a pretty old palm there, that doesn't look like it is compatible with the latest software. Following the links online, you might want to try Palm Desktop 4.2.1 version A (the latest is version D):

http://www.palm.com/us/support/macintosh/macdesk421.html.

Now you also said that your computer doesn't "recognize" it when it's plugged in - what do you mean by this? Do you mean you try to sync it through palm desktop and nothing happens or something else?
 
From bad to worse...
Now the Palm wont turn on at all.
when I plug it in to charge I get the green light on top of it. It been connected to the PB for 3 hours it should be partially charged, but now it wont turn on. :(
 
From bad to worse...
Now the Palm wont turn on at all.
when I plug it in to charge I get the green light on top of it. It been connected to the PB for 3 hours it should be partially charged, but now it wont turn on. :(

That is starting to sound like a pretty serious problem. No amount of software dinkering is going to help you if the palm can't hold a charge. For that issue I'd contact Palm directly. Sounds particularly weird since it was working on the PC. Maybe you should try to charge it from a PC and see if that works?

You also might want to take a look at the Palm Tungsten C support page, if you haven't already. http://www.palm.com/us/support/tungstenc/

Good luck!
 
two words:

missing sync

if you havent already installed the palm software DONT. buy the missing sync. it works, thats all i could ever ask for.
 
I tried missing sync but it did not work for me ... the problem is really not Mark/Space's fault though. I run a specific law practice management program on my PC at work (timematters) that sync's with my treo. I thought it would be really cool if I could also sync the calendar, todos, and address book with my new macbook pro programs. Unfortunately syncing with two different sets of programs just inevitably causes problems. I got it to work, more or less, but with no reliability whatsoever and the data on my work computer can not be lost.

Ultimately I've decided to just keep synching my treo to my work computer and do a very limited sync to my mac. Specifically I "synchronize" my splash ID and splash shopper software regularly and occaisionally have my palm overwrite the palm desktop software with my address book and calendar so I have a sort of back up.

I keep my personal address book in the mac address book program and have not used iCal much since I gave up on the synching to multiple OS/programs idea.

I did read that Apple has made changes with Tiger .9 which is imminent but I don't have the energy to spend another 3 hours figuring out if it works or not.
 
I installed all the neccesary programs but the computer does not even recognize it is plugged in. I do not have the original cradle but am using a travel hotsync/charger cable which worked fine before on the boss' PC.

I am stumped. I followed the instructions and nothing happened.

Thanks


I'm facing the same problem. My MB just won recognise my TX when i plugged it in. I can tell that my TX is charging via that USB port but MB just won let me sync. I've thought it was a software prob. I've installed the Palm deskotp + hotsync manager but still I can't sync.. i did try using Missing sync after the pam deskotp is unable to sync with my TX. but the result is just the same.

any1 ideas how to fix it ?
 
I'm facing the same problem. My MB just won recognise my TX when i plugged it in. I can tell that my TX is charging via that USB port but MB just won let me sync. I've thought it was a software prob. I've installed the Palm deskotp + hotsync manager but still I can't sync.. i did try using Missing sync after the pam deskotp is unable to sync with my TX. but the result is just the same.

any1 ideas how to fix it ?

I would guess you are not using the latest version of the Palm Desktop software (it's notoriously difficult to find on Palm's website). The latest is 4.2.1 version D

If you already have this, you may want to uninstall it, then reinstall. Both Palm Desktop and Missing Sync should work with a MB and the TX.
 
If you use MissingSync, be sure that all default/palm conduits are disabled, and ONLY use the MissingSync conduits.

MissingSync is an awesome piece of software, and worth every penny.
 
All of these problems with syncing a palm with a macbookpro can be solved by buying an SD card and saving your palm files to the SD card and then putting the SD card into your macbookpro to view palm files. To view macbookpro files in your palm, save the files from you macbookpro onto the SD card and put the SD card into your palm.
 
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