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neurophysicist

macrumors member
Original poster
Jul 20, 2011
81
5
Dagobah
Hello,

I have an iPad 4 that stopped working a year ago (It used to show vertical white lines when powering up, and then it became completely unusable).

Today I was in the process of gathering some old Apple devices around the house to take for recycling. As with any device, I made sure to wipe all of them. I tried to do the same for the iPad; unfortunately I tried and failed to power the iPad 4 on successfully (no white lines anymore, just doesn't turn on at all). If I plug it into my Mac and open iTunes, iTunes detects it, downloads the iPad software, and attempts to install it, though it fails and reports a 4014 error.

Is there any way I can wipe the data from the iPad, considering that restoring fails and I can't power it on properly? Anybody have luck with error 4014? I'd just prefer erasing any personal data from the iPad before giving it to Apple. :apple:

Thanks.
 
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