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How would I contact iTunes about an app that DOESNT work at all on my ipad.

OverSpun

OverSpun

macrumors 65816
Original poster
Sep 12, 2006
1,121
82
California
I sent them a reported a problem in the app. They NEVER responded me. Ive never used the app once because it was crashing all the time so it was a huge waste of money since it was $10 about IM+. Since because of the problems, I bought Beejive on my ipad. Its great though...

How would I talk to itunes now about this and try to get a refund on it. I emailed that company since the first day i bought it and emailed them each few days. They STILL didnt upgrade their app still just to check and see and i havent used it.

Any ideas everyone? I cant report the app from my invoice again because it says its a couple weeks when I sent that to apple.

Thanks! Sorry if this is same problem made a thread about. Ive been searching alot and couldnt find nothing. :(
 
Hey guys-

A few of months and I lost my hearing loss. I can't watch the video on cnet. :(

Any how I could do it? Thanks!
 
brand said:
If you lost your hearing loss then you should be able to hear, correct?



So is your problem with the video or audio?
Click to expand...

I can't hear now. Few months I was diagnosed of leukemia. I lost my hearing now. If you could help me. Thanks.
 
I would go to an apple store or to get your iPad fixed because IM+ does work for the iPad as well as the iPhone, just not on iOS4. If nothing else you could just wait, they will most likely have an update soon.
 
OverSpun said:
I can't hear now. Few months I was diagnosed of leukemia. I lost my hearing now. If you could help me. Thanks.
Click to expand...

I'm so sorry :(

Basically login to your iTunes account on iTunes (view account), then go to Purchase History, find the app you bought, click on the arrow to the left of the name in the list, and go to "report a problem" and "I inadvertently purchased this app".

Yes, that's a lie, but if it's not working for you, they won't refund you...this way, you'll get a refund. I haven't used it myself.
 
upaymeifixit said:
I would go to an apple store or to get your iPad fixed because IM+ does work for the iPad as well as the iPhone, just not on iOS4. If nothing else you could just wait, they will most likely have an update soon.
Click to expand...

Well my iPad is fine.. That I'm+ is terrible. I hated that app. I'd rather spend that cash on cooler apps.
 
CristobalHuet said:
I'm so sorry :(

Basically login to your iTunes account on iTunes (view account), then go to Purchase History, find the app you bought, click on the arrow to the left of the name in the list, and go to "report a problem" and "I inadvertently purchased this app".

Yes, that's a lie, but if it's not working for you, they won't refund you...this way, you'll get a refund. I haven't used it myself.
Click to expand...

Thank you. Appreciated. :)
 
OverSpun said:
Well my iPad is fine.. That I'm+ is terrible. I hated that app. I'd rather spend that cash on cooler apps.
Click to expand...

Hmmmm.... so you said it's not working? I think you just want your money back because you like BeeJive better.(?)

And your OP:

OverSpun said:
Ive never used the app once because it was crashing all the time so it was a huge waste of money since it was $10 about IM+.
Click to expand...
 
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