Hi,
I have recently switched from Outlook on Windows to Entourage on the Mac. Even though I have combed though Entourage's preferences and everything I can see is marked "HTML" and "display complex HTML in mail", etc.-- I NEVER am able to compose an HTML email.
As an example, I get an email from eBay. It's HTML, it's formatted-- everything looks fine. If I try to forward this email or reply, it comes up without any tables or formatting. It's not COMPLETELY plain text, but it's damn close. The only formatting which is preserved is BOLD and italic text attributes. My best description of this would be RTF, but even under RTF, more formatting COULD HAVE been preserved.
As a second example, MY OWN MAIL-- which as you know is just slightly better than plain text-- when I try to forward something I wrote previously as an attachment (from my Sent Mail), it appends with a MIME error and a problem with CR/LF translation. Here's an example of a basic mail message which was sent fine and looks fine in my Sent Items, but here's what it looks like when I attach it to an email:
---------------
> This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3321099930_13535020 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable Steve, I=B9ve updated the TMQuote launcher program so that when dealers click =B3Reregister software=B2, all static files (except for ZIPCodes) are deleted and then downloaded from the server. The update is in place now (you don=B9t need to publish it) and will be automatically downloaded to each dealer the next time they launch the program. I did not delete the ZIpCode files simply because it is large and I don=B9t want to unnecessarily bog down your Internet connection at the office. If a dealer ends up having a problem with this file, I will update the launcher again, no charge, to also download the ZipCode files. I still believe the underlying problem to be something which was recently pushed down through Windows Update. This at least gives users a quick fix where I don=B9t have to be involved. If you have any questions, just let me know. Thanks!! Best Regards, Scott Shapiro Internet Information Systems www.iisystems.com 954-295-1997 --B_3321099930_13535020 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable Steve,
Ive updated the TMQuote launcher program so that when dealers click = Reregister software, all static files (except for ZIPCodes) ar= e deleted and then downloaded from the server. The update is in place = now (you dont need to publish it) and will be automatically downloade= d to each dealer the next time they launch the program. I did not dele= te the ZIpCode files simply because it is large and I dont want to un= necessarily bog down your Internet connection at the office. If a deal= er ends up having a problem with this file, I will update the launcher again= , no charge, to also download the ZipCode files. I still believe the u= nderlying problem to be something which was recently pushed down through Win= dows Update. This at least gives users a quick fix where I dont= have to be involved.
If you have any questions, just let me know.
Thanks!!
Best Regards,
Scott Shapiro
Internet Information Systems
www.iisystems.com
954-295-1997
--B_3321099930_13535020--
------ end attached email sample ------------
Note the message is actually embedded twice, once as text/plain, totally garbled, and secondly as text/html, slightly more readable, but still with "=" in place of line breaks.
If I simply forward the same email, all is OK.
In general, when I compose email, I am not able to place in any non-text content. I can't tell you how much I hate Windows and am glad to finally be free of it after 15+ years (except for VMWare of course!), but I totally took for granted the ability to copy a portion of a spreadsheet from Excel and paste it into an email. If I try this on Entourage, all I get is the raw display text with spaces separating each cell.
I have scoured the Internet for solutions to this problem for weeks now, but the few relevant posts I am able to find are either unanswered or deal with S/MIME and other advanced topics. For purposes of this post, please consider me a simple caveman. I just want to be able to use my Entourage compose mail window as an HTML container like I was able to do in Outlook.
Thanks in advance for any help you can offer.
Scott
I have recently switched from Outlook on Windows to Entourage on the Mac. Even though I have combed though Entourage's preferences and everything I can see is marked "HTML" and "display complex HTML in mail", etc.-- I NEVER am able to compose an HTML email.
As an example, I get an email from eBay. It's HTML, it's formatted-- everything looks fine. If I try to forward this email or reply, it comes up without any tables or formatting. It's not COMPLETELY plain text, but it's damn close. The only formatting which is preserved is BOLD and italic text attributes. My best description of this would be RTF, but even under RTF, more formatting COULD HAVE been preserved.
As a second example, MY OWN MAIL-- which as you know is just slightly better than plain text-- when I try to forward something I wrote previously as an attachment (from my Sent Mail), it appends with a MIME error and a problem with CR/LF translation. Here's an example of a basic mail message which was sent fine and looks fine in my Sent Items, but here's what it looks like when I attach it to an email:
---------------
> This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3321099930_13535020 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable Steve, I=B9ve updated the TMQuote launcher program so that when dealers click =B3Reregister software=B2, all static files (except for ZIPCodes) are deleted and then downloaded from the server. The update is in place now (you don=B9t need to publish it) and will be automatically downloaded to each dealer the next time they launch the program. I did not delete the ZIpCode files simply because it is large and I don=B9t want to unnecessarily bog down your Internet connection at the office. If a dealer ends up having a problem with this file, I will update the launcher again, no charge, to also download the ZipCode files. I still believe the underlying problem to be something which was recently pushed down through Windows Update. This at least gives users a quick fix where I don=B9t have to be involved. If you have any questions, just let me know. Thanks!! Best Regards, Scott Shapiro Internet Information Systems www.iisystems.com 954-295-1997 --B_3321099930_13535020 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable Steve,
Ive updated the TMQuote launcher program so that when dealers click = Reregister software, all static files (except for ZIPCodes) ar= e deleted and then downloaded from the server. The update is in place = now (you dont need to publish it) and will be automatically downloade= d to each dealer the next time they launch the program. I did not dele= te the ZIpCode files simply because it is large and I dont want to un= necessarily bog down your Internet connection at the office. If a deal= er ends up having a problem with this file, I will update the launcher again= , no charge, to also download the ZipCode files. I still believe the u= nderlying problem to be something which was recently pushed down through Win= dows Update. This at least gives users a quick fix where I dont= have to be involved.
If you have any questions, just let me know.
Thanks!!
Best Regards,
Scott Shapiro
Internet Information Systems
www.iisystems.com
954-295-1997
--B_3321099930_13535020--
------ end attached email sample ------------
Note the message is actually embedded twice, once as text/plain, totally garbled, and secondly as text/html, slightly more readable, but still with "=" in place of line breaks.
If I simply forward the same email, all is OK.
In general, when I compose email, I am not able to place in any non-text content. I can't tell you how much I hate Windows and am glad to finally be free of it after 15+ years (except for VMWare of course!), but I totally took for granted the ability to copy a portion of a spreadsheet from Excel and paste it into an email. If I try this on Entourage, all I get is the raw display text with spaces separating each cell.
I have scoured the Internet for solutions to this problem for weeks now, but the few relevant posts I am able to find are either unanswered or deal with S/MIME and other advanced topics. For purposes of this post, please consider me a simple caveman. I just want to be able to use my Entourage compose mail window as an HTML container like I was able to do in Outlook.
Thanks in advance for any help you can offer.
Scott
I tend to poke into the forums once a week or so (more when we've released an update) to see if there's any conversations that would be of interest to me and my team, and help out where I can.