I can't sync iOS Devices to M1 Mini

[Corso99]

I recently bought a M1 Mac mini and have been unable to sync any of my iOS devices. This includes 3 iPhones and 2 iPads which are updated to the current OS. I have tried using all the ports and different lightning cables with no success. The devices will charge fine but that's it. I do not get the "Trust this computer?" prompt when connected and on my Mac's finder they do not show up at all. Anyone have any idea how to fix this?

 

[Vudor0817]

Hi Corso99,

Maybe this will help you: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

 

[dwmreg]

The link shared above doesn't help. I found a work around of sorts, but it works randomly or not at all. First I unplug the phone...

...press volume up briefly
...press volume down briefly
...press and told right side button until you see the Apple logo.
...launch Photos on Mac - if it's open close it and open it again.
...unlock iPhone as needed
...plug into Mac and see if you can now sync photos to it or not.

An iPad is not impacted at all ever. Just the iPhone. I do not use iCloud photo services, but I've read toggling those on/off might help. I think this is an example of some kind of poor interaction with the cloud. It's random and hard to figure out. AppleCare support in it's present form is ZERO help!

 

[lcubed]

check to make sure debris is not allowing good contact inside the lightning port of your iOS device.

 

[xraydoc]

I’d have a close look at what software is installed on your machine.

 

[dwmreg]

This was finally fixed for me in a recent macos update 12.1 and it’s still fixed in macos 12.2. It’s a shame that Apple‘s product quality is getting so poor, complicated, Applecare support has been dumbed down.