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iPad Pro I ordered my pencil the night of the release and it still says being processed?
- Thread starter prefrontex
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Ditto. They are supposedly being held in THIS country in a PA hub -- something's up. And it's weird.
What's a PA hub? (Pennsylvania? Sorry I was forgetting there is a world outside of the UK for a moment...
)My guess is that customs and excise don't believe that a Pencil could cost £79 and so are opening them up to check!
What's a PA hub? (Pennsylvania? Sorry I was forgetting there is a world outside of the UK for a moment...
My guess is that customs and excise don't believe that a Pencil could cost £79 and so are opening them up to check!
The last line is hilarious !! But I wonder if this really might be an issue with something regulatory holding them up but has not been announced? Since it has a 'radio' it is regulated.
Yup, same here, it just updated to "preparing for shipment"!
Plus, my iPad pro is about to arrive any minute now! So
Exciting!!!!
Here in the UK my pencil Still states processing but no movement on keyboard. Assume they will come from China so expect delivery after the 19th-2
Mine's still Processing too sadly but I'm still hoping to get it this week. Got to be optimistic right?
Sorry to cross post but I was lucky to be able to order on launch day 3:20 ish AM EST and got the Pro for pick up that day at one store and the Pencil and Keyboard pick up that day at another store. Got the Pro but never got the "ready" for pick up" email for the pencil. It hadn't shipped yet, but after some heated exchanges it came in the next day (Thursday) and I picked it up in store. Noone else around here has seen there. First Store was in Cherry Hill NJ and the store that got the pencil and Keyboard in stock was Christiana Apple Store in Delaware. Delaware is getting them in slowly but only for the "pre" order's.
I have just had a very stern conversation with Apple Chat about this. I made it clear i know it was not their fault but the powers that be who have promised something at launch and cannot deliver. I ordered the pro(128 <E) for the pencil and now have no pencil and still waiting for delivery. My warranty on the pro ticks away whilst i wait, which is disgusting in my opinion. I was informed the lack of availability or the large window for delivery was due to the high demand of the Apple Pencil and Keyboard . I then went on to give them my UK order number and confirmed that my order was processed within minutes of launch and " we shall escalate these comments you have made". I do not expect apple to do anything as they have a like it or lump it policy . However, you introduce a product for pro's, you show it off and show others using the pencil on it and then you say sorry consumer there is a bit of a delay. It kind of remind me when Nokia and Sony used to release phones prior tot he iPhone. Oh it will be launched soon, maybe between Jan -March lol.
I love Apple products, but think this launch has to be one of the worst. I prefer the "this is when the product is going on sale and this is when you will get it" from previous launches. Don't get me wrong, i was surprised to have an iPad Pro delivered to my door on the 12th November but then to state you might get your Pencil between the 20th and 27th is a bit of a joke. Rant over.
I made another thread but il post here as well. I ordered at 12:55 pst and mine still says processing. I have a nov 20-30 date.
How is this possible? Some of us are disabled and can't make it easily to a store. It can't be that difficult to make. Its a piece of plastic and a small PCB. How could Apple botch the demand AGAIN? Isn't anyone getting tired of the "underestimated demand" excuse?
Those who got preparing for shipment, when did you order??
How is this possible? Some of us are disabled and can't make it easily to a store. It can't be that difficult to make. Its a piece of plastic and a small PCB. How could Apple botch the demand AGAIN? Isn't anyone getting tired of the "underestimated demand" excuse?
Those who got preparing for shipment, when did you order??
Shipment notice from Apple, delivery scheduled for tomorrow. Interesting that it's our local carrier ONTRAC...
Kevrock please provide your order time, method, and when you got your emails confirmation
it helps to determine where they are processing
thanks
12:22am (Pacific) when they became available, don't remember how, Apple Web Site or Apple app...
Saw the charge for the Pencil go through yesterday and went to Preparing for Shipment (no email)
Shipment notice this morning at 9:56am (Pacific)
Delivery for tomorrow (one day) even though I selected the default 2 day.
Update, mine just shipped out and is arriving tomorrow via overnight shipping!