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I switch to 550 minutes family plan!

edtorious

edtorious

macrumors 65816
Original poster
Aug 14, 2007
1,212
78
San Diego, California
it was not advertised as available during the launch and Apple employees is saying it's not available, but as soon as I setup my account online thru AT&T website, you have a choice there to change your rate plan online, so I did that but it won't be effective till next billing date but it's ok, so starting next month our rate plan is 89.99 instead of the 129.99. just FYI!;)
 
that option is there! but I am a bit confused on how to switch with 2 iphones..

How did you do it?

EDIT: Ok after 2 iphones it is like $10 cheaper, I'd rather stick with the 700 minutes..
 
PhightinPhils26 said:
550 minute plan is an unadvertised family plan with a max cap of 3 users (as opposed the the usual 5)
Click to expand...

I have 550 min family plan with one 2G iphone and razr. when i upgraded to 3G, the only increase was +$10 for 3G data and 5 for messages I asked for......
 
So, the final price for 2 iphones sharing 550 minutes in a family plan is $89.99?
 
Did anyone of you get your phone at the ATT store and have it activated there?

I am trying to figure out how to switch to the 550 minute plan because we ordered 2 phones to be direct fulfilled at the ATT store and then they activate....

Do we just go home and make the switch online? Or did you activate the phones yourselves because of the system going down on launch day?

Any help would be appreciated - we have no use for 700 minutes per month.
 
I went in with a 550 Family Plan and an original iPhone and came out with a 550 Family Plan and a 3G iPhone, no change in plans at all. If it makes any difference, I went to the Apple Store.
 
I'll take the $10 savings - thats $240 over the 2 year contract and makes it much more manageable for me - on top of my 15% discount.

Have any users who were already with ATT but not on an iPhone plan switched to this? I assume you just click change plan and it is an option on the website?
 
OasisNYK said:
Did anyone of you get your phone at the ATT store and have it activated there?

I am trying to figure out how to switch to the 550 minute plan because we ordered 2 phones to be direct fulfilled at the ATT store and then they activate....

Do we just go home and make the switch online? Or did you activate the phones yourselves because of the system going down on launch day?

Any help would be appreciated - we have no use for 700 minutes per month.
Click to expand...
You can do it when you pickup your phones in the AT&T store. The FamilyTalk 550 is not available in all markets. So you may not be able to get it in your Zipcode. You can check to see if it is available to you by looking the rate plans on the AT&T site. Just enter your Zipcode in the top right window.

http://www.wireless.att.com/cell-phone-service/cell-phone-plans/index.jsp
 
peterhenley said:
I have 550 min family plan with one 2G iphone and razr. when i upgraded to 3G, the only increase was +$10 for 3G data and 5 for messages I asked for......
Click to expand...

Same story here. I had the 550 minute with a 1st gen iphone and a regular phone and my only increase is the $15 price hike ($10 plan, $5 texts).
 
B's iPhone said:
I went in with a 550 Family Plan and an original iPhone and came out with a 550 Family Plan and a 3G iPhone, no change in plans at all. If it makes any difference, I went to the Apple Store.
Click to expand...
Correct, Apple actually can't make any changes to your rate plan. So if you have a individual or FamilyTalk plan and you want to get the iPhone 3G from Apple, the rate plan stays the same. You will have to AT&T or for many changes including adjusting rate plans, you can do it on the AT&T web site using (OLAM) :)
 
So when I go to the ATT site and type in my zipcode - the 550 minute plan is available.

When I log in under my account to switch from 700 minutes to 550 minutes - it is not listed as an option.

While I was at the ATT store they would not let me keep my 550 minute plan.
 
Update - just called 611 and they switched me back no problem - but they said they could only transfer 550 rollover minutes (we had 2500) - whatever, not like I was going to use them but I still think they are shady.
 
Any AT&T plan available in your area can be used with the iPhone. Just add $30/month for each 3G and $20/month for each original iPhone. I find it hard to believe that some people are so naive as to think that you have to choose "special" plans just for iPhone.
 
Kadman said:
Any AT&T plan available in your area can be used with the iPhone. Just add $30/month for each 3G and $20/month for each original iPhone. I find it hard to believe that some people are so naive as to think that you have to choose "special" plans just for iPhone.
Click to expand...

I think part of the problem is ATT is pushing people to the higher cost plans - which I find unethical.

I was aware of the 550 minute plan and already had it on my account. When I went in to upgrade they told me it was not compatible with the iphone (can you believe that?) Knowing the plan was available and that people had switched online, I decided not to fight them and just to switch when I got back home.

Does anyone know if the sales reps work on commission? If they do I could see why they would be pushing people to these plans but it is still unethical. If it is a corporate directive I bet ATT could be sued.
 
Kadman said:
Any AT&T plan available in your area can be used with the iPhone. Just add $30/month for each 3G and $20/month for each original iPhone. I find it hard to believe that some people are so naive as to think that you have to choose "special" plans just for iPhone.
Click to expand...

The info on the AT&T website and the Apple iPhone brochure lists family plans starting at 700 minutes, which caused some confusion amongst existing 550 min plan guys like myself. Naivete has nothing to do with it and comments like that are stupid and rude.
 
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