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I Think They Cocked Up.

5

570934

Suspended
Original poster
May 3, 2011
710
107
Having seen just an iMac in the refurbed store of a 2013 27inch iMac, i7 3.5, 16 gig mem, 1tb fusion and the 775 2 gig gpu, It's a great saving plus is probably only a few months old so decided to purchase it as I was desperate for a new machine the run FCP as the Mac mini just can't hack it lol.

Anyway, two phone calls last and the following day said iMac land at my office. All set up it check the specs and it is reporting the. GPU as a 780 4 gig?

Have Apple genuinely messed up somewhere or am I miss reading the specs? Have I got a free speed bump :)
 
Last edited:
570934 said:
Having seen just an iMac in the refurbed store of a 2013 27inch iMac, i7 3.5, 16 gig mem, 1tb fusion and the 775 2 gig gpu, It's a great saving plus is probably only a few months old so decided to purchase it as I was desperate for a new machine the run FCP as the Mac mini just can't hack it lol.

Anyway, twosome calls last and the following day said iMac land at my office. All set up it check the specs and it is reporting the. GPU as a 780 4 gig?

Have Apple genuinely messed up somewhere or am I miss reading the specs? Have I got a free speed bump :)
Click to expand...

Apple often understate the specification of their refurbs. Think of it more as an Apple bonus! Enjoy your new machine.
 
570934 said:
Having seen just an iMac in the refurbed store of a 2013 27inch iMac, i7 3.5, 16 gig mem, 1tb fusion and the 775 2 gig gpu, It's a great saving plus is probably only a few months old so decided to purchase it as I was desperate for a new machine the run FCP as the Mac mini just can't hack it lol.

Anyway, twosome calls last and the following day said iMac land at my office. All set up it check the specs and it is reporting the. GPU as a 780 4 gig?

Have Apple genuinely messed up somewhere or am I miss reading the specs? Have I got a free speed bump :)
Click to expand...

That's the good thing about buying refurbs. They may come with unexpected free upgrades :D
 
Congratulations

It happened to me. I ordered a refurbed 2.9, i5, 8GB, Iris Pro. I got a 3.2, i7, 16GB, Nvidia 750.

Isn't it nice when you get a free bonus!
 
GovtLawyer said:
It happened to me. I ordered a refurbed 2.9, i5, 8GB, Iris Pro. I got a 3.2, i7, 16GB, Nvidia 750.

Isn't it nice when you get a free bonus!
Click to expand...

Yeh I was pleasantly surprised. I wonder why they do it though?
 
570934 said:
Yeh I was pleasantly surprised. I wonder why they do it though?
Click to expand...

I'm guessing they run out of the inventory you ordered and bump you up to whatever the next available inventory is. It's probably better then holding the stuff in inventory and certainly better then refunding you and saying sorry pal.

I know cruises do this all the time.
 
businezguy said:
I'm guessing they run out of the inventory you ordered and bump you up to whatever the next available inventory is. It's probably better then holding the stuff in inventory and certainly better then refunding you and saying sorry pal.

I know cruises do this all the time.
Click to expand...

Mmmm I doubt that. Stock will be displayed on their site, if it's gone it automatically comes off the site. The rep said it was best to call rather than do a web order as it can be 15 minutes behind. I guess meaning it takes up to 15 minutes to flush the info on the servers.
 
businezguy said:
I'm guessing they run out of the inventory you ordered and bump you up to whatever the next available inventory is. It's probably better then holding the stuff in inventory and certainly better then refunding you and saying sorry pal.

I know cruises do this all the time.
Click to expand...

In this case., the above analysis does not make sense. Refurbs are put on the Apple web page sporadically. You wait until a configuration you like goes on sale and then rush to order it before it is snapped up. Why they would suddenly announce the availability of a specific config and then send you a better one is a mystery. No one has come up with an official reason, but I'm sure happy they do it.
 
GovtLawyer said:
In this case., the above analysis does not make sense. Refurbs are put on the Apple web page sporadically. You wait until a configuration you like goes on sale and then rush to order it before it is snapped up. Why they would suddenly announce the availability of a specific config and then send you a better one is a mystery. No one has come up with an official reason, but I'm sure happy they do it.
Click to expand...

Well I'm sure they don't do it for no reason at all. You have a better idea?
 
businezguy said:
Well I'm sure they don't do it for no reason at all. You have a better idea?
Click to expand...

I really have no idea. I'm stumped. As soon as they put a model on the site and it is sold, they take it off. I thought it was probably an accident in labeling, or some shenanigans in the shipping department.

Whatever the reason, it sure makes for some very happy Apple customers.
 
GovtLawyer said:
I really have no idea. I'm stumped. As soon as they put a model on the site and it is sold, they take it off. I thought it was probably an accident in labeling, or some shenanigans in the shipping department.

Whatever the reason, it sure makes for some very happy Apple customers.
Click to expand...

It's just odd that all of these reported cases have UPGRADED machines. If it was mislabeled merchandise, then surely at least some would be downgrades.....
 
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