I want to swap my phone because I think my battery is bad

[himynameiscody]

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Can I do it over te phone/mail or at Verizon. Apple is always packed

 

[lionheartednyhc]

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

Can I do it over te phone/mail or at Verizon. Apple is always packed

Nope.

 

[dave006]

Can I do it over tephone/mail or at Verizon. Apple is always packed

It depends on where you purchased and what you mean by swap?

If you want a warranty exchange then Apple is your only choice. You have a choice if in-store or mail-in. Apple does all iPhone warranty service.

If you purchased it from Verizon and you want to do a return / repurchase a different unit ( if they have any in-stock ), then you might have an option with Verizon.

Dave