ibook battery malfunction

[howard]

i got an ibook 700mhz the battery meter right with full charge if i unplug it says about two hours...and it goes down regularly, but then at about the 1 hour mark my screen goes blank and my computer goes into sleep...it won't go out of sleep until i plug it in and close it and open it back up...and then it immediatly says theres only like 2 mins of battery life left!! anyone know whats up?? my battery used to work fine...got a little over three hours and if i ever got it down to like 5 mins left then it would go into sleep mode. i've been keeping it plugged in a lot in the last month or so. and it just started doing this and now it always does. anyway, i probably didn't do the best job of explaining the problem...but i hope someone can help.

 

[timbloom]

Try using this tip on the knowledge base first, then if that does not fix it, call AppleCare if your computer is still under warranty.

http://docs.info.apple.com/article.html?artnum=14449

 

[janey]

sounds like a dead battery. Call AppleCare and ask for a new battery. Sometimes they do that.

 

[howard]

i tryed the power managment reset thing and it didn't do anything.

dead battery!!! i just got this ibook like 6 months ago. no way the battery is dead. and i didn't get applecare so thats out of the question

 

[adamcoop]

It seems to be an issue with OS 10.2.4 screwing up the battery -

http://apple.slashdot.org/apple/03/03/10/1254246.shtml?tid=179&tid=180

There's probably better stories about this, but I don't have time to look just at the moment.

 

[alset]

Originally posted by howard
i tryed the power managment reset thing and it didn't do anything.

dead battery!!! i just got this ibook like 6 months ago. no way the battery is dead. and i didn't get applecare so thats out of the question

Apple gives you a one year warranty. You are under warranty. Call Apple.

Dan

 

[timbloom]

Yes your battery (along with thing such as an airport card) are covered for the initial 1 year warranty, and can be extended with the AppleCare warranty. If it is only 6 months old, 1-800-APL-CARE should be able to take care of you.

Edit: I really suggest applecare on laptops, you can still purchase it until your initial warranty ends.

 

[howard]

if they were to replace the battery would i have to send mine in and be without a computer for a few days? i seriously can't be without my computer for even a day. or would they just send me a new battery and ask me to return the old one? i've never worked with applecare before so i don't know how there service works. also is this something that i could go to my applestore to get a new battery? that would be easiest for me but i don't know if they do that sort of thing.

by the way i looked on the apple website at the boards and it looks like there are a lot of problems like this. they all seem to be recent though...i wonder if it is some weird thing with the 10.2.4 update...cause i don't no for sure but i think this has only happened since i got that update. coincidence? or no?