Ibook please please help !!!!!!!!!!!!!!!!!!!!!

[IDANNY]

I have a white Ibook g3 with panther 10.3.1 that has gone completely dead. If I try to turn it on nothing happens. If I do a force restart it will make the startup noise but the screen stays blank. I have tryed to start up in safe mode nothing happend. I also tried to startup up from the cd nothing. I know that the display isnt dead. I tried to reset the power thing pmu. PLEASE HELP PLEASE HELP

 

[latergator116]

Do you have applecare? Sounds like you might have the infamous motherboard issue..

 

[MoparShaha]

Yeah, it sounds like the infamous motherboard issue. I'd call Apple.

Also, try posting in the Hardware forum next time, your post will get more attention.

 

[yoman]

i concur...

sounds like logic board..


call apple about it..

 

[IDANNY]

Thanks

Thank you for replying. I guess I will have to call them I am not sure if I have applecare on this product. I dont think I do I will call tommorow to double check.



thank you

 

[wordmunger]

I have a TiBook and the exact same thing happened to me. The only problem was that the battery wasn't completely settled in the computer.

Before you panic, just try taking your battery out and reinserting it snugly.

 

[IDANNY]

O thanks

I have tried that already the battery is fine. Anyway I have it pluged in. So I dont think it matters.

 

[latergator116]

Do you remember when you purchased the computer?

 

[IDANNY]

Yah

something like a year and a half ago

 

[latergator116]

Did you ever register the computer? If you didn't, they might not have your record and then you can say you bought your computer about a year ago.

 

[IDANNY]

cool

I have never registerd a computer thats tight

 

[latergator116]

Well that could help you out a great deal. When you call them, don't say that the computer is more than a year old. Tell them that you have many computers and you can't keep track of the purchase date. Then tell them something like "its no more than a year old, probably less" Just keep it cool and you should be fine.

BTW, I have done this before.

 

[IDANNY]

Thanks so much

I hope it works. I will call in about 10 mins and reply back and tell you what happens afterwards. thank you so much

 

[IDANNY]

Why should I tell them I am calling

What should I say is the reason for the call.

 

[latergator116]

When you call, they will ask you if you have applecare extended warranty, and you say no. Then they will probably ask you when you bought the computer and you less than a year ago.

Then, tell them your problem and they will take it from there.

 

[IDANNY]

Phone call

I am on the phone calling rite now

 

[IDANNY]

Waiting

12 minute wait ahh : ( : (

 

[ThomasJefferson]

Put on your best Dr. McCoy voice and say, "He's dead, Jim".

 

[latergator116]

Re: Waiting

Originally posted by IDANNY
12 minute wait ahh : ( : (

hehe... yeah it can be pretty slow. Keep us updated.

 

[IDANNY]

UPDATE

STILL WAITING

 

[latergator116]

Re: UPDATE

Originally posted by IDANNY
STILL WAITING

Thursday night is probably one of their bussier times.

 

[IDANNY]

Mckoy

hopefully I have a good mckoy voice.

 

[IDANNY]

I think I have the apple care

he is helping maybe I have apple care

 

[IDANNY]

should I ask I am scared he will relize I dont

what should I do quick

 

[latergator116]

Tell him you havent had the computer for a year.