About a week ago (out of nowhere) my iCloud DRIVE account stopped syncing between my mac and iCloud. (Apps that use iCloud work fine). Interestingly enough, at the same time WhatsApp on my iOS device has a backup that's been stalled since that time.
I talked to apple support, and they weren't of much help, and apparently it's escalated but here is what happens:
- I have a larger iCloud than my SDD (so optimization is on)
- Sync stopped between mac and iCloud about a week ago- it just stalled
Here is what we tried
- Disabled iCloud drive and re-enabled and rebooted RESULT nothing uploaded or downloaded
- Using another local user and another iCloud ID on same mac RESULT everything worked
- Using another local user and SAME iCloud ID RESULT did not work
- On iCloud.com I get lots of timeouts if I try to access notes, etc. I can download files
- iCloud APPS work in all above scenarios (notes, calendar, ...)
Any ideas? Seems to be related only to my iCloud account.
URGENT QUESTION: How can I manually download my iCloud data to an external HDD? It's a complex and large structure
I talked to apple support, and they weren't of much help, and apparently it's escalated but here is what happens:
- I have a larger iCloud than my SDD (so optimization is on)
- Sync stopped between mac and iCloud about a week ago- it just stalled
Here is what we tried
- Disabled iCloud drive and re-enabled and rebooted RESULT nothing uploaded or downloaded
- Using another local user and another iCloud ID on same mac RESULT everything worked
- Using another local user and SAME iCloud ID RESULT did not work
- On iCloud.com I get lots of timeouts if I try to access notes, etc. I can download files
- iCloud APPS work in all above scenarios (notes, calendar, ...)
Any ideas? Seems to be related only to my iCloud account.
URGENT QUESTION: How can I manually download my iCloud data to an external HDD? It's a complex and large structure
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