I am using 30gb of the 50gb iCloud subscription. Only one family member is added to the iCloud family account. Their backup size is 5gb. There is plenty of space but they cannot access. Any ideas pls?
With Family Sharing, you can share an iCloud+ subscription with up to five other family members. This includes up to 12 TB of iCloud storage, as well as features like iCloud Private Relay, Hide My Email, and HomeKit Secure Video support.