Where to ask for support of iCloud+ paid subscription, what's the best channel to talk to engineer? I start using iCloud Mail and have awful experience with slowness and messages corruptions.
Here a part of logs of Mail.app client, multiple "Server Busy" messages while downloading mail.
READ Nov 29 21:27:34.341 [kCFStreamSocketSecurityLevelTLSv1_2] -- host:[hidden].mail.me.com -- port:993 -- socket:0x6080000b0bc0 -- thread:0x60c000274f40
43.1 NO [UNAVAILABLE] Server Busy. Please try again later. (took 0 ms)
As for corrupted mail, corrupted attachments in Mail.app — it's just awful. I had the same issues with Google Mail in the past, and I could fix it by deleting old Google account and creating a new one, because I were unable to talk to engineers to fix the issue — their server responded with wrong body size, as far as I remember, it was many years ago. I suppose, something like that may be with this exact Apple mail server. So I want to move to another one but it will be hard to describe this to non-technical people, that's why I look for support engineer channel, how to contact them?
Here a part of logs of Mail.app client, multiple "Server Busy" messages while downloading mail.
READ Nov 29 21:27:34.341 [kCFStreamSocketSecurityLevelTLSv1_2] -- host:[hidden].mail.me.com -- port:993 -- socket:0x6080000b0bc0 -- thread:0x60c000274f40
43.1 NO [UNAVAILABLE] Server Busy. Please try again later. (took 0 ms)
As for corrupted mail, corrupted attachments in Mail.app — it's just awful. I had the same issues with Google Mail in the past, and I could fix it by deleting old Google account and creating a new one, because I were unable to talk to engineers to fix the issue — their server responded with wrong body size, as far as I remember, it was many years ago. I suppose, something like that may be with this exact Apple mail server. So I want to move to another one but it will be hard to describe this to non-technical people, that's why I look for support engineer channel, how to contact them?