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ert3

macrumors 6502a
Original poster
Dec 10, 2007
802
0
I recently went all out for this girl and ended up having to make a Dual Layer dvd.

After it went through all the stages of burning up to muxing I was met with this prompt.

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and the dvd ejected.

I slid the dvd back in and it stopped making noises after a few seconds.

I wait until the time ran down to "about one minute" and then it froze for about three minutes until I got fed up and hit cancel.

I can't figure out why this isn't working but I am pretty certain the DVD's are now unusable.

The movie is just under the size for a DLDVD (7.21) but yeah.

I had a similar issue with itunes when burning CDs only when i reinserted the CD I successfully burned the music.

If the trick is a full reinstall then please advise on how to not loose any data (I use time machine)

--EDIT

Well I gave it another Go with a different movie that had just 1 menu with a filled drop zone and custom music and got this error (bellow). So I am going to copy my pref files and then delete the originals to see if that turns out.

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Apple Support Copy
 

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the minute the DVD comes out, its toast and you gotta start fresh. Also, do DL hold 8GB or 9GB? If its 8GB, then 7.21 might not be enough space or just a bad patch of DVDs....

also, i dont recommend doing anything else while it burns
 
the DVDs hold 8 and the movie in total is 7.21.

not to be a dick but I fail to see how an 8gb dvd is to small for 7.21gb of data.
 
A few things to try when troubleshooting iDVD's burning process: 1) start off by deleted encoded assets from the Advanced menu. This forces iDVD to re-render the video content you've brought in from iMovie. 2) rather than using 1 disc each time, consider saving as a disk image. This will basically be a test of the burn process without needing a DVD inserted. If it works then all you need to do is use Disk Utility to put the image onto a disc and you've already gone through the encoding process. 3) if it still fails after steps 1 and 2, put together a shortened/simplified version of the project and try to re-burn. If you have oodles of menus, take some out. If you have lots of video, try to remove some of the assets, try to re-burn. If you put in custom audio, a Garageband project for example, take it out, leave the audio at default settings.
 
Still screwed :mad:

While I am going to try the following. Thanks for the tips JediMeister

I also have something new to report.

put together a shortened/simplified version of the project and try to re-burn. If you have oodles of menus, take some out. If you have lots of video, try to remove some of the assets, try to re-burn. If you put in custom audio, a Garageband project for example, take it out, leave the audio at default settings.

in the time between my first posting and returning I attempted the save to image option and then tried to burn that image with toast.

It failed. The error is attached
 

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I haven't used Toast so I don't know how it works with .img files that iDVD generates. Best way to burn a disk image without any added software to complicate matters is to use Disk Utility. If the .img is on the Desktop, it'll appear in the Disk Utility sidebar, and all you need to do is click on it and then the Burn button. If its not on the Desktop, you can drag the icon into the Disk Utility sidebar and then burn it from there. Also found this Apple Support article which goes over the steps I suggested.
 
Try deleting the preference files for iDVD, go to your library under you main directory (aka your name) and then to Preferences and delete com.apple.idvd.plist and delete the com.apple.idvd folder under Caches also in your library. (Your Name > Library > Preferences > com.apple.idvd.plist and Your Name > Library > Caches > com.apple.idvd (folder)) Restart iDVD and create a new program, then try it again. It is a lot of work, but when I have had problems that is the combined advice of every applecare representative I have had. Best of luck (make sure you have all the updates too). By the way if this doesn't work you may have to do a reinstall of iDVD.
 
at first I thought it was the burner but now I am convinced iDVD is dammaged see the original post for details.
 
If iDVD is borked, to reinstall you will have to use your gray restore discs, or the retail iLife 08/09 disc you used to upgrade with. Depending on the age of the system, if using the restore discs, you may need to begin installation with disc 1, launching the "Install bundled applications only" package on disc 1, customizing, then inserting disc 2 when prompted, or just inserting disc 2 and then running the bundled apps reinstall package.

To avoid any issues with the reinstall process, clear out the iDVD files/folders in these directories, in addition to the application itself: /Library/Application Support, /Library/Receipts. Then do a custom installation from said discs. Re-update after the iDVD reinstall.
 
I think iDVD is just borked so I am doing the reinstall
 
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