Resolved If I set that I’m going to trade a phone in at the store, can I change that at pickup and just mail it in?

[zach-coleman]

I realized I made an error and said I was going to do an in-store trade in for the second phone I’m picking up for a family member, even though they aren’t going to be there. Will this make it impossible to pick up until I come back with their trade in device? Can I change to mail in?

I’m set as authorized to pick up their phone so don’t worry about that.

 

[zach-coleman]

Just got an automated email about the trade in, you have 14 days to bring it in.